Active since Jan 2024
We had supper there on 22/11/25. A flambed steak was unfortunately dropped in my guest's lap while burning,by the waiter. While i realise this was an accident,the manager was very nonchalant about it. Yes,she and the waiter apologised,but it was a sizeable bill,over R3000,and i felt the offer of a Dom Pedro,or Irish Coffee on the house,or even removing the offending steak from the bill could have gone a long way towards smoothing things over and making up for the ruined silk blouse and pants. When i called today to discuss it with them ,i was told,oh the party were very happy,they didnt make a fuss,and its over, nothing can be done now. Once again a very odd casual attitude. And a tribute to us as diners,that we did not make a huge scene in a full restaurant. We wont be back and we eat there every time we go to Herm****.
Why Temu uses this company i have no idea. They take forever to deliver,no one answers the phone,the customs payment link doesnt work.Updates of my address on their links and online have no effect. They tried to deliver a week ago,we had moved by then and the delivery guy never answers the call,doesnt read the messages........totally unprofessional. Things i ordered after this order arrived ages ago thro LINEX. Useless company. I almost feel like they are *****ing my things.
We ordered 2 pine burgers and 2 sides of chips telephonically on Saturday 11 Jan at 6.30pm. We were told to collect in 20 minutes. When we arrived the place was in total chaos, there were dozens of people milling around,it sounded like a shebeen with people yelling and shouting. Couldnt find a manager,the staff were totally overwhelmed and 1 lady who was seated at a table had been waiting over an hour for her food.We could see into the kitchen it didn’t look very hygienic,we left. Place smelt of urine too. It was disgusting ,i will NEVER order or eat Nandos again. Pity,it used to be good,what happened?
I ordered an expensive fragrance on nov 23rd 2023. Delivery was 7-21 working days. It never arrived. I called dozens of times,no reply or it went to an answering machine. Got hold of them online eventually they said it was on the way. Then said the order still wasnt filled. I asked for refund. No response, then said it would be here around now. Never has arrived. They are a bunch of ****mers,how do you get this website taken down? Anyone know?
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