NZ
Nozibele Z
Active since Jan 2024
4
Reviews
0
Industries
Reviews
4 reviews12 months ago
Pathetic Service From Sanlam LBF
I sent the complaint below on the 10th of April and was told the relevant department would contact me. This is still not resolved and no one contacted me. I've been frustrated by Sanlam Legacy Beneficiary Fund since 2017. Everytime I make a Special Payment Claim, I receive no response from the LBF email adddress, even when escalating to SCClientcare, they never respond. They are always experiencing high call volumes and never answer on the contact number one can call which is **********. How else does one receive assistance from Sanlam LBF if none of the communication platforms are attended? I'll never recommend any Sanlam products to anyone, the service has been nothing but horrible from the beginning.
174 replies
12 months ago
Horrible Service From Sanlam LBF
I've been frustrated by Sanlam Legacy Beneficiary Fund since 2017. Everytime I make a Special Payment Claim, I receive no response from the LBF email adddress, even when escalating to SCClientcare, they never respond. They are always experiencing high call volumes and never answer on the contact number one can call which is 0861223646. How else does one receive assistance from Sanlam LBF if none of the communication platforms are attended? I'll never recommend any Sanlam products to anyone, the service has been nothing but horrible from the beginning.
174 replies
16 months ago
Terrible Service
Polyoak Packaging Aeroton staff do not respond to emails and are extremely hard to get on the phone. I sent an email to both Thato and later escalated to Ed as I was advised but no response from both. When Thato responded to my email, it was an incomplete response which needed clarity, all follow-up emails and calls were not responded to and I could not place an order.
0 replies
26 months ago
Unfair Business Practice
When I initially joined Corlink, they were friendly and helpful and I was happy with the service. I then moved to a different house where I didn't know they had no coverage. Since their payments are in advance they deducted the payment for a month where they rendered no service to me, when they had to refud me, they argued that I had not given them 30 days cancellation notice, as if I cancelled out of my own will. They also cited I was supposed to advise them before moving etc. As a result I had to pay 2 service providers for the same thing. This is unfair, taking advantage and capitalising on a technicality that is not applicable and never communicated and that I never signed for. The excuse about me not telling them about my move is a policy only app**** to me clearly because when I spoke to Zama, she promised to speak to Finance. I had to be the one following up when a week passed without feedback. I will never recommend or use Corlink again.
0 replies
Review Distribution
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1 Star
4 (100%)