Active since Jan 2024
My family have been going to the Throbbing Strawberry for 20 years. Recently my daughter, having just escaped an abusive relationship, felt uncomfortable when the manager, a middle aged man, made romantic advances on her. She is 26. He sent her whatsapp messages and offered her a present. She did not respond. She has severe ptsd and is easily triggered by men who treat women in this way. I wrote a clear and reasoned complaint. I received no feedback. My daughter visited the restaurant and made it clear she was unhappy. The owner called me and we had a conversation. He assured me that he would take it up with HR. He said he supported women's rights. There was no written feedback, nor apology. We went back fit a meal. The waitresses pointedly ignored my daughter as if to make a point. We told this to the accountant. She said it was wrong. The next day, my daughter went back with a friend and was told to leave the premisses. She had need banned! I don't even know if this is legal. But it says a lot about the restaurant's attitude towards patrons and women in particular.
Herman is the kind of person any top company would love to have! He carries the very authentic customer experience his company promises - a forward thinking and brilliant company making life better for anyone needing a safe, pleasant motoring experience