RR
Reaotshepa R
Active since Jan 2024
3
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3 reviews25 months ago
Worst service at MTN
Worst service at mtn I was at mtn Goldfields Sabc 1350 last year to apply for a contract. Im a student at Tosa Fet, I was assisted by Vuyokazi Zulu the sales consultant... I asked for a device for the amount of R300 per month.... But apparently mtn gave score of 3000 and then I was given a device for R650 per month... When I realized that the device I was being given was beyond what I had asked for, I told the lady I didn't want the expensive device cause I wouldn't be able to pay that amount... Her response was "I should sell the device and pay mtn....". I left the device with her and asked she cancel the contract as it's not what I asked for.... Till today the contract is not canceled and I still need to pay for something I didn't ask for.... I'm very angry at the moment as the store(MTN) is ruining my name.. My account has being handed over to the legal department and I'm unable to open any account. I demand my contact to be canceled immediately or I will hand over this matter to my lawyers.
0 replies
25 months ago
Bad service at MTN store.
Worst service at mtn I was at mtn Goldfields Sabc 1350 last year to apply for a contract. Im a student at Tosa Fet, I was assisted by Vuyokazi Zulu the sales consultant... I asked for a device for the amount of R300 per month.... But apparently mtn gave score of 3000 and then I was given a device for R650 per month... When I realized that the device I was being given was beyond what I had asked for, I told the lady I didn't want the expensive device cause I wouldn't be able to pay that amount... Her response was "I should sell the device and pay mtn....". I left the device with her and asked she cancel the contract as it's not what I asked for.... Till today the contract is not canceled and I still need to pay for something I didn't ask for.... Its being over 4 month since I app**** for contract cancelation. Now my account has being handed over to the legal department.
0 replies
27 months ago
Worst service at mtn
I was at mtn Goldfields Sabc 1350 last year to apply for a contract. Im a student at Tosa Fet, I was assisted by Vuyokazi Zulu the sales consultant... I asked for a device for the amount of R300 per month.... But apparently mtn gave score of 3000 and then I was given a device for R650 per month... When I realized that the device I was being given was beyond what I had asked for, I told the lady I didn't want the expensive device cause I wouldn't be able to pay that amount... Her response was "I should sell the device and pay mtn....". I left the device with her and asked she cancel the contract as it's not what I asked for.... Till today the contract is not canceled and I still need to pay for something I didn't ask for....
0 replies
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2 Star
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1 Star
3 (100%)