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Mondli N
Active since Jan 2024
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3 reviews2 months ago
Still Waiting for My Spare Key 7 Months After Purchase – Hyundai Pinetown
Still Waiting for My Spare Key 7 Months After Purchase – Hyundai Pinetown I purchased a vehicle from Hyundai Pinetown on 22 July 2025 at 15:00. While the initial service during the purchase process was quick and efficient, my experience after that has been extremely disappointing. Up until today, I have still not received my spare car key. This is a basic and essential item that should have been provided at the time of purchase or shortly thereafter. The lack of follow-up, communication, and urgency in resolving this issue shows a serious gap in customer service. As a customer, I should not have to chase something this fundamental for months. It is both inconvenient and unacceptable, especially from a well-known brand like Hyundai. This situation has completely changed my perception of Hyundai Pinetown. Good service should not end once the sale is completed. I am requesting immediate resolution and clear communication on when I will receive my spare key. Would I recommend this branch? No. Poor after-sales service and lack of accountability.
0 replies
2 months ago
Spare key not received
Hyundai Pinetown is really taking me for a ride, no respect whatsoever
0 replies
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5 Star
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1 Star
2 (66.66666666666667%)