DN
Don N
Active since Feb 2024
10
Reviews
0
Industries
Reviews
10 reviews6 months ago
Treating customers unfairly
I had placed an order online with this company on the 12th of October and when the order came, it was not as i had expected it to be, and neither was it like how the picture advertised it to be. I then requested for a refund and for the order to be returned back and they came to fetch it on the 20th of October. I have been sending emails and no one seems to acknowledge receipt of my email nor do they respond to say that my refund is being processed. I would have never reached out to hello peter to leave a review had they kept me in the loop on my refund. This is so unprofessional and it makes me scared to even want to order something from them again. @myrunway, please may you refund my money back into the same account for which it was debited from.
0 replies
6 months ago
********* business Practice
This company is very ******** and I will keep leaving hello peter reviews on this company until they stop reaching out to me
0 replies
6 months ago
UNPROFESSIONALISM
CAN THIS COMPANY HAVE SOME PROFESSIONALISM AND KEEP THEIR TRUCKS IN THEIR PREMISES AND NOT ON THE PUBLIC MAIN ROAD ON EDWIN SWALES BLUFF DURBAN. IT HAS BEEN MONTHS AND YEARS NOW AND THEY TOOK OVER AN ENTIRE LANE ON THE PUBLIC ROAD, AND NOW THEY ARE TAKING OVER A SECOND LANE WHICH IS ONLY ALLOWING US TO DRIVE ON ONE LANE WHICH IS CAUSING TRAFFIC AND ACCIDENTS!!! THIS IS VERY UNPROFESSIONAL FOR SUCH A BIG COMPANY
0 replies
6 months ago
SPAM COMPANY
This company keeps sending me threatening messages stating that they are going to charge me and take legal action against me if i dont pay an amont owing to them. I had spoken to this company last in 2023 and they did not respond on what basis did they reach out to me, however they decide to respond now in 2025 and they are threatening me to pay a huge sum of money. Please can I get the detailsof the credit ombudsman, I want to take legal action against this company, and further social media. Please can someone assist me.
0 replies
13 months ago
*********** AND UNPROFESSIONAL
To whom it may concern, I had taken out a data bundle deal with telkom in Feb 2024 and ever since I had the sim card it had always given me network issues from the day I walked out of the telkom store up until now. I have called this company numerous times reiterating on the same issue and they keep opening cases and thereafter they notify me that the investigaters will get back to me within their SLA of 72 hours. NOONE ever gets back to me. They keep closing the cases claiming that they have tried contacting me but they haven't. Secondly, I had called telkom yesterday and a lady promised me that her manager (Lucky) will call me today at 13h30. Now is 17h30 and he manager has not yet contacted me. This company is very *********** and they don't treat their customers fairly. They so fast to debit the premiums from your account but very slow to assist their customers. I wish I could give this company zero stars!
0 replies
23 months ago
Please Help
I have still not yet received a call or any email from Telkom regarding my review made on the 07th of May 2024. Today is literally a week and no one has yet contacted me. I am having endless issues with my network and no one from telkom is willing to help me. Please can someone help me sort out with the network issue.
0 replies
24 months ago
PATHETIC CLIENT EXPERIENCE!!!
I have been calling Telkom for the past 2 months now and I am still struggling to get help regarding my internet connection. Everytime I call, they open a new case and when I follow up with them after 72 hours, they say that they fixed the internet line and then it works fine for an hour, thereafter it goes back to the worst connection and I am unable to go on the internet nor use WhatsApp and other apps on my phone. I called today around 08h30 and I spoke to a guy names Simphiwe Nkosi from the accounts department, who promised to call me back at 12h30. He then called me about 2/3 hours later, I then asked him to call me back at 16h00, up till now, I still have not received a call. I don't think this company values their customers! They are quick to debit the money from your account but they provide pathetic services to their customers. I don't like this at all, and this is totally unacceptable. I am in urgent need of your assistance.
0 replies
25 months ago
ABSOLUTELY UNPROFESSIONAL!!!!!
I keep getting an SMS stating that I owe this unknown company R9841 when I don't even have any debts or accounts. Secondly, this company wants me to make payment on WhatsApp, which is very unprofessional. Thirdly, the person's name is Nimble. I would like a formal letter of apology with the company's letterhead sent to me by no later than tomorrow (sent on dcnaidoo0204@gmail.com), or else I will be writing a formal complaints letter to the Ombudsman. As a company, you should always make sure that you proof read your sms/communications before sending it out, because it is unprofessional for you to be sending other client's personal details to the public. How are you enforcing confidentiality? This company is very unprofessional, it makes me wonder how do they conduct business fairly...
0 replies
25 months ago
ABSOLUTELY UNPROFESSIONAL!!!!!
I keep getting an SMS stating that I owe this unknown company R9841 when I don't even have any debts or accounts. Secondly, this company wants me to make payment on WhatsApp, which is very unprofessional. Thirdly, the person's name is Nimble. I would like a formal letter of apology with the company's letterhead sent to me by no later than tomorrow (sent on dcnaidoo0204@gmail.com), or else I will be writing a formal complaints letter to the Ombudsman. As a company, you should always make sure that you proof read your sms/communications before sending it out, because it is unprofessional for you to be sending other client's personal details to the public. How are you enforcing confidentiality? This company is very unprofessional, it makes me wonder how do they conduct business fairly...
0 replies
27 months ago
PATHETIC SERVICE, VERY UNPROFESSIONAL
I had visited the istore in gateway and a lady directed me at the service desk for which I did stand in a queue and I waited for 10-15 minutes. I needed to get my IPhone assessed as the battery was going flat and I had trouble charging it because it was taking roughly 5 hours to charge to 50%. I spoke to an Indian lady at the service team which claims she was a technician. I explained the situation to her (btw she was not very friendly), and all she told me was to update the software and the phone will be working normal. I asked her if I can update it while I am waiting at the store,she says "no, you cannot use our wifi because it takes about 3 to 4 hours for the update to be completed". So I came back home, and I used my own wifi to update the software, and it only took me 15 minutes to update. I went back to the store yesterday and it so happened that the same lady was there so I went to her and she said that she needs to book me to see a technician, so she booked me for today at 15h00. I was patient throughout the day, and I waited to visit the store at 15h00 only to find out that she was the technician that she booked for me, which is very unprofessional because she misled me into thinking that an actual technician will attend to me today. Anyways, when I saw her today, without even assessing the phone, she claims that the battery is swelling. Firstly, she didn't even look at the phone yesterday, so how can she say that the phone looks different from how it was looking yesterday? Very unprofessional. She further stated that she cannot help me because they no longer fix iphone X, but when I went on the istore website, I saw that they are selling those phones as pre-owned, so my question is, how can the store sell these phones when they don't fix them??? What happens if I buy this phone today and tomorrow it breaks, will they turn around and tell me that they can't fix it? So my R10000 to R15000 went down the drain???it is a pity I didn't take her name. This is very unprofessional and unacceptable. As a company, you should always treat your customers fairly and not mislead them, and this is part of the fit and proper requirements. I am very unsatisfied with the way I was treated.
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Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
10 (100%)