Active since Feb 2024
@franke_sa Franke has gotten back to me after more than 2 months of complaining. They said they will not do anything about the staining on my Fragranite sink. They claim that they do not have any guarantee for staining even if its water stains so the 12 year guarantee for staining which they claim they have when you purchase is all a big lie. Do not be fooled. Please do not buy their Fragranite sinks as its a fortune and you will ever regret it. Its a terrible product. Please beware when buying. Rather opt for a Blanco which is far better. I hope this message travels far and wide as many others have also suffered like we did. I have also seen many Bad reviews on Hello Peter which i wish i had seen before purchasing the sink. 0 stars.
Received fantastic support from David with a warranty claim and repair. Goes beyond the call of duty. Outstanding service.