TM
Tasneem M
Active since Feb 2024
2
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0
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Reviews
2 reviews17 months ago
Badly managed
I purchased a water filter system from them , 2 years ago from the Decorex show. Payment was made. Since than I have been harassed by them, querying on payment even though I have given them proof numerous times. This company is not well operated which makes me wonder on their filtering system and service. I have yet to install my system .
0 replies
27 months ago
Afrihost.com fibre dishonesty. Billing with no service provided.
I app**** for a fibre line on Dec 2023. The condition stipulated by Afrihost is that no billing will occur till the line is active. The router is still in the box, the fibre line has not been connected by Afrihost and I was debited for fibre usage. I have emailed support who advised that an internal problem occurred with open serve and my account will be credited. That did not happen. I spent the morning on calls between the fibre department who advised that from their end they have notified accounts to credit me. Accounts department advised that they will only credit ne once the installation occurs. So until that time...they will continue to bill me for a service I'm not receiving. That is plain dishonesty. Do not sign up with Afrihost.com fibre!
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1 Star
2 (100%)