Active since Feb 2024
So disappointed. I ordered a couch (R 12 000) and was informed that it would take 5 weeks for delivery (which is already insane and unacceptable) but I prepared and organised everything around this lead time. At 5 weeks they let me know it would still take 2 more weeks for the couch to arrive. By the end of week 5 the couch was not even done yet. Pathetic service. No one can explain to you why it's taking so long. I am so upset I made use of this place won't make the same mistake again.
JPS Trust is literally the worst service provider in the world. I have patience for slow service but no patience for unprofessional and rude customer service. They treat tenants like garbage and talk to people like they are children. I wish I could sue them honestly.