Active since Feb 2024
I would like to first make it clear that this review is for The Solar Warehouse and NOT the Solarwarehousesa, as the Solarwarehousesa is an exceptionally trustworthy company...BUT the Solarwarehouse, (254 Nadine Street, Robertville adress on Quotation) is a *****. I am an Installer which adviced my client to buy a Deye Inverter 20kw Hv as quoted from this company for R45 197,00. My client is a Widow who made this payment. After sending them the POP we received email saying they have received funds and we are to wait for further noticed for delivery. Emailing them for delivery details for past two weeks, no responce, The 2 numbers provided goes straight to Voicemail and the Whatsapp line also not working, BE CAUTIOUS OF THIS COMPANY - MY CLIENT LOST HER MONEY and I will have to buy out of my own pocket from another supplier a new Inverter Looks like no one at adress given on quote which means no way to make a theft case against
I paid for an item in December 2023 which they did not have stock. They phoned me to inform me that they will get stock in January 2024. In January I emailed the Animal Gear email adress on their website and then received an email in respond (2nd January 2024) telling me that a sales person will contact me. Since then I emailed 3 times and trying to phone but still no answer. Funny thing is before I orderd on their website I did my research and found good reviews? Was it all a ****?