The Solar Warehouse
Ranking
#9
in Electronics & Technology
NPS Score
-50
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would like to first make it clear that this review is for The Solar Warehouse and NOT the Solarwarehousesa, as the Solarwarehousesa is an exceptionally trustworthy company...BUT the Solarwarehouse, (254 Nadine Street, Robertville adress on Quotation) is a *****. I am an Installer which adviced my client to buy a Deye Inverter 20kw Hv as quoted from this company for R45 197,00. My client is a Widow who made this payment. After sending them the POP we received email saying they have received funds and we are to wait for further noticed for delivery. Emailing them for delivery details for past two weeks, no responce, The 2 numbers provided goes straight to Voicemail and the Whatsapp line also not working, BE CAUTIOUS OF THIS COMPANY - MY CLIENT LOST HER MONEY and I will have to buy out of my own pocket from another supplier a new Inverter Looks like no one at adress given on quote which means no way to make a theft case against
1 reviews | Active since Jan 2020
I would like to first make it clear that this review is for The Solar Warehouse and NOT the Solarwarehousesa, as the Solarwarehousesa is an exceptionally trustworthy company...BUT the Solarwarehouse, (254 Nadine Street, Robertville adress on Quotation) is a *****. I am an Installer which adviced my client to buy a Deye Inverter 20kw Hv as quoted from this company for R45 197,00. My client is a Widow who made this payment. After sending them the POP we received email saying they have received funds and we are to wait for further noticed for delivery. Emailing them for delivery details for past two weeks, no responce, The 2 numbers provided goes straight to Voicemail and the Whatsapp line also not working, BE CAUTIOUS OF THIS COMPANY - MY CLIENT LOST HER MONEY and I will have to buy out of my own pocket from another supplier a new Inverter Looks like no one at adress given on quote which means no way to make a theft case against
1 reviews | Active since Jan 2020
Please stay away from this ****mer. I Placed an order to the value of R1,584 For a Gas heater and cylinder on the 21st of March 2025 to date there is no communication from them. My call was only answered once on the 28th of March 2025 spoke with a white male who said the courier will pick my order the sameday, follow up emails were then ignored. Lately all calls (a Cellphone number by the way) are going to voicemail. I hope this will help prevent you from being the next victim.
1 reviews | Active since Jan 2020
Please stay away from this ****mer. I Placed an order to the value of R1,584 For a Gas heater and cylinder on the 21st of March 2025 to date there is no communication from them. My call was only answered once on the 28th of March 2025 spoke with a white male who said the courier will pick my order the sameday, follow up emails were then ignored. Lately all calls (a Cellphone number by the way) are going to voicemail. I hope this will help prevent you from being the next victim.
1 reviews | Active since Jan 2020
We bought a loadshedding kit at Solar Warehouse SA, they delivered it yesterday, put it on charge, connect it and then nothing happened as soon as the electricity went out so does the inverter as well. We phone them this morning, explained what happen and nothing, they told us to get an electrician., to do what, repair their sisteem? They are pathetic and their after sales as well. Will never encourage someone to buy from they. They told us they have policies in place to protect them from the law, so they can sell all there broken stuff and you must accept it because you already paid?
1 reviews | Active since Jan 2020
We bought a loadshedding kit at Solar Warehouse SA, they delivered it yesterday, put it on charge, connect it and then nothing happened as soon as the electricity went out so does the inverter as well. We phone them this morning, explained what happen and nothing, they told us to get an electrician., to do what, repair their sisteem? They are pathetic and their after sales as well. Will never encourage someone to buy from they. They told us they have policies in place to protect them from the law, so they can sell all there broken stuff and you must accept it because you already paid?
1 reviews | Active since Jan 2020
If it's too good to true. Then it probably is. Be cautioned. Ordered 2 batteries at R14,800 each. Received first battery - repainted with a brush and looks like it probably has exceeded is life expectancy - load of ****. Cancelled the order on the second battery. No intention of reimbursing me for a product I have not received and neither credit me for the **** they are still not prepared to collect. BIG time Scammers and Con Artist.
1 reviews | Active since Jan 2020
If it's too good to true. Then it probably is. Be cautioned. Ordered 2 batteries at R14,800 each. Received first battery - repainted with a brush and looks like it probably has exceeded is life expectancy - load of ****. Cancelled the order on the second battery. No intention of reimbursing me for a product I have not received and neither credit me for the **** they are still not prepared to collect. BIG time Scammers and Con Artist.
1 reviews | Active since Jan 2020
Zero delivery and poor communication. Bought 2 Li-ion batteries in July 2019, still waiting for delivery. Be aware it seems from tracking the email address orders.thesolarwarehouse@gmail.com links it to The Solar Shop, Sethsolar, Solar City, Go off the Grid. All these sites link up. New address is probably orders.solar@gmail.com. Check on domain registration and Redacted. Scaly bunch.
1 reviews | Active since Jan 2020
Zero delivery and poor communication. Bought 2 Li-ion batteries in July 2019, still waiting for delivery. Be aware it seems from tracking the email address orders.thesolarwarehouse@gmail.com links it to The Solar Shop, Sethsolar, Solar City, Go off the Grid. All these sites link up. New address is probably orders.solar@gmail.com. Check on domain registration and Redacted. Scaly bunch.
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