NS
Nomsa S
Active since Jul 2011
6
Reviews
0
Industries
Reviews
6 reviews11 months ago
I sent an email on 26 May 2025 with a request and included supporting documents
I sent an email on 26 May 2025 with a request and included supporting documents. I did not get a response. I sent 2 more emails and did not get a response. I decided to send a WhatsApp hoping to get a fast response. The 1st consultant Gugu dumped my chat saying the query has expired. I had to log another query. The 2nd consultant was Chuene, who also sent me an sms to resend my ID Copy which I had already sent. After 13min, that's when she came back to say my query has been resolved on WhatsApp. Now I have to wait 8 working days from the 3rd of June, when in fact I logged my query on the 26th of May 2025. They're just playing delayed tactics. The customer service is very poor. Now I have to wait because someone didn't do their job. It's not fair to me as a client.
159 replies
50 months ago
Swop out of Factory fault couches with new ones
I bought couches at CWA Centurion and they were delivered broken. I noticed after the driver left my house.. As soon as I noticed, I called their office and they referred me to their customer service. They've been promising me to swop out the couches for over 4months now. When I call their Customer Care number, they do not pick up. When I visit their offices, they say I must talk to customer care. The shop robs customers off theri money. All they have to do is sowp out the couches with a new set.
0 replies
82 months ago
Bad, Very Bad.. Courier Service
I was supposed to receive a package from Herbalifevvia Dawn Wing Couriers using Waybill 6P02727805-00 and they sent me a message yesterday 12:03, (08/07/2019) to confirm that they will deliver. Just before 5pm yesterday I was called by a lady from their call centre saying their driver returned with my package because they could not find my address. At no point did the driver call me to ask me where I was. I gave the call center lady my correct address and she promised to deliver the package today the 9th of July. I called them again this morning to check where my parcel is and they said my address is wrong on the system and they will correct it and deliver on Wednesday the 10th. This is not the 1st package that Dawn Wing messed up and failed to deliver on time. They did the same mistake with the1st package and also took 3-4 days before they could deliver it. Their service is appalling and their supervisors/managers that I spoke to did not take responsibility whatsoever to try and correct the situation. Herbalife must stop using Dawn Wing as a service provider Period. I will not recommend this courier service to anyone whatsoever
0 replies
92 months ago
xposing a Training Academy looting Money from private companies and providing false information
I was supposed to attend a course called Winning Tenders, Bids and Proposals, 2016 Masterclass in September from this company. They requested payment in advance and the course was scheduled. However closer to time they sent me an email and postponed the course. The fist time I did not take offense but then when I was supposed to attend the course, they postponed again. The 3rd time I requested them to refund us the money because clearly this was all a hoax. Since then I have been asking them and battling to get our company money back the amount is R5999. They eventually sent a Refund Commitment letter signed by Mr Jason Ndlovu committing to refund me but they never did. Is there anything we can do, so we can recoup this money because they are crooks. And they are not only doing this to me. They sent me a refund commitment letter addressed to a company called Iveco by mistake and when I asked them about it they fixed it and did not respond. This company lures private companies under false pretences that they offer courses and as soon as you make payment they disappear with your money. They have opened another company called Mogale Knowledge Hub and are busy sending bulk emails to unsuspecting clients.
0 replies
97 months ago
Curves Midrand not responding to Cancellation of Membership
I called Curves Midrand on the 5th of April 2018 to cancel my gym membership and they said I must send a cancellation email to ********** I've been calling them and the one day they say their network was down and will revert back to me, the other day they said they will check the email and come back to me. They have not actioned my request. I'm don't know why they are not coming back to me
0 replies
117 months ago
Edgars Funeral Insurance
<p>I opened an Edgars Funeral insurance about 3 months back my account number is ********** ********** 61598 . To this day I have not received my funeral policy document. I called the call centre about a month agoand requested the policy document, the agent I spoke to told me that he logged a call and the will send the document by post. But that never happened. Today 16/09/2016 I spoke to Sandra Kodisang, who informed me that my immediate family members that I have covered does not show on her system. And I had to repeat all the members again with their date of births. Edgars, has been deducting premiums of this insurance from day 1 but have failed to send me the policy document so that I can see the details and the fine prints that they have put on the policy documents. I'm not sure if they will help me should anything happen to one of my family members. I'm very unhappy with the service I have received from Edgars and blame the sales consultant that sold me the policy because she did not make sure that everything she promised me happens. All that she was happy about was to get the commission and nothing more. I m very unhappy and upset about this. Should it happen that I'm unhappy with the policy documents, this will mean I will be stuck with it because the grace period of cancelling the policy has passed. I need my funeral policy document asap so that I can review it. Thanks</p>
106 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)