BP
Berni P
Active since Feb 2024
3
Reviews
0
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Reviews
3 reviews11 months ago
Approached, Harassed and Humiliated Over Something That Never Happened
I’ve been a loyal customer at this establishment for over six years without any major incident. However, what occurred on 26 May 2025 was both distressing and completely unjustified. While placing an order, the owner, who appeared intoxicated once again, approached me aggressively. She refused to serve me and made it clear that I was not welcome, citing a review I had left 8 months ago as the reason, which I believed had long been resolved. The owner not only harassed me for returning but also escalated the situation by involving her manager to remove us from the premises, despite us not causing any disturbance. My partner and I have spent years supporting this venue, including using the slots regularly without issue. The most alarming part of the evening was when several locals, seemingly encouraged by the owner, falsely accused me of physically assaulting a staff member named Jessica, claiming there was CCTV evidence. This never happened. To add to the absurdity, my partner and I have no clue of this incident or who the waitress was. The owner appears to be using past grievances as a personal vendetta to publicly discredit and humiliate me. This level of unprofessionalism, false accusation, and targeted harassment is beyond unacceptable. This will be reported to SAPS this morning.
58 replies
11 months ago
Denise ***ard
I have been a regular customer at this establishment for over 6 years. following a previous incident with the very much drunk owner, Denise ***an. We visited peacefully and after supporting their business, unfortunately our visit today 26 May '25 took a deeply upsetting turn. While ordering a drink with the friendly staff, Denise ***an (I'd like to say Denise ***ard, because of the lies she told her regulars), who once again appeared intoxicated, harassed me for no reason, aggressively approached me quite clearly intoxicated, once again, and demanded no staff serve me again. She then called the manager (Mad-Eye Moody), and she stated that I was not welcome due to the previous hello peter review posted I had left a few months before. She publicly accused me of "throwing and attacking a picture toward a waitress". A complete fabrications because we do not eat at their restaurant due to multiple food poisoning occasions. She then proceeded to tell the fabricated story to multiple patrons at the venue, creating an unnecessary and humiliating scene. Not only was this false, but it appears to be a deliberate attempt to discredit me based on an old hello peter complaint. My partner and I were then asked to leave despite not causing any disturbance. To make matters worse, I was falsely accused by other regulars of assaulting a waitress's by the name of Jessica - with claims of CCTV footage yet Jessi a has not worked there in over 10 years, which my partner confirmed. This was not only humiliating but a blatant case of public defamation and targeted harassment. I remained calm throughout, but Denise's personal grudge and spreading of false, harmful accusations are completely unacceptable. I am posting this review not out of spite, but to warn others about the unprofessional and potentially damaging behavior we have experienced, twice. Let me remind me Denise ***ard, that false accusations and public defamation carry legal consequences... and I will pursue every necessary step to protect my name and reputation. Instead of targeting long term customers with false accusations, Denise the ***ard, should focus on improving her failing business, before there's nothing left to defend. Your behavior is destructive. If this is how Denise the ***ard treats loyal customers, it's no surprise the business is on a downward spiral. Plus, we have bluff meat supply next to you, and ultra liquor. We don't need you.
0 replies
26 months ago
The worst customer-service in SA
The consultants of Cell C refused to accept my new banking details a couple of years back when I first received my contract. I sent multiple proof of payments to each person I spoke with over the phone. I still have the file of back and forth e-mail correspondence with me. They would unblock my phone once I sent the POP and then a day or two later, they would block my phone again. No notice, nothing. 3 years later and they are now contacting me on my NEW phone and number for the monies I owe for 2 years. I have given up this fight with you Cell C but your karma remains. HOW the hell did they even do that? This is a downright **** Cell C, I hope the Lawyers sue your ass too.
232 replies
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