NR
Ntebaleng R
Active since Feb 2024
2
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Reviews
2 reviews3 months ago
Extremely disappointed 💔
Extremely disappointing service and lack of communication 💔 I placed my order on 19 December, expecting delivery by 24 December. I waited for a call, email, or SMS regarding my order, but received nothing. The courier company later updated their website stating they had attempted to contact me, yet I never received any form of communication whatsoever. I understand that it was the festive season and that communication may have been limited, however there was no notice indicating that the company would not be operating during this period. I have sent multiple emails with no response and made several calls. On 29 December, an operator did answer and confirmed that an email had been sent to the relevant department, but again, there was no follow-up. I have tried calling again today with no answer and have sent another email which has also gone unanswered. I genuinely wanted to support the store as they offer beautiful items, but I am now regretting my decision. There is a serious need for improvement in communication. I am requesting a refund and will be purchasing elsewhere.
0 replies
26 months ago
Plese bring a food safety agent to this place, THIS IS A FOOD SAFETY HAZARD HOTSPOT!!.
That place needs a food safey agent real quick. Tonight I went there for some dinner and I was horrified, first by how there was just garbage everywhere on the floor especially the bar area. Ordered pizzer and some ****tails that were on special. Listen, I was literally drinking juice, There was no alcohol in that drink. Anyways, I ate a few slices of pizzer and took some leftovers home. When I got home I decided to finish off the pizza. I found a piece saran/plastic wrap in one piece and as I proceeded to the next piece, I was chewing on already chewed chicken bones. I dont understand how will that get into someone's food, this is a serious health issue and something needs to be done.
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1 Star
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