MN
Mpho N
Active since Feb 2024
4
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Reviews
4 reviews3 months ago
Do NOT use this company.
My experience with 24 Hour Garage Doors was unacceptable from start to finish. Once payment was made, the owner, Leslie, became largely unresponsive and unreachable for close to two weeks, despite repeated follow-ups. During this period, my gate motor was removed and my property was left unsecured. When he eventually returned, the work was still incomplete. Only one remote was programmed, I was given a single key, and no proper handover or resolution took place. Communication stopped again immediately afterward. Upfront payment was requested urgently, but delivery, accountability, and after-sales support did not follow. I also had concerns regarding the payment arrangements requested, which further eroded trust. This business showed a clear pattern of poor communication, unfinished work, and disappearing once paid. Based on my experience, I cannot recommend 24 Hour Garage Doors to anyone. Use extreme caution.
0 replies
3 months ago
**** ALERT: Do NOT use this 24 hour Garage Door Repair.
My experience with 24 Hour Garage Doors was unacceptable from start to finish. Once payment was made, the owner, Leslie, became largely unresponsive and unreachable for close to two weeks, despite repeated follow-ups. During this period, my gate motor was removed and my property was left unsecured. When he eventually returned, the work was still incomplete. Only one remote was programmed, I was given a single key, and no proper handover or resolution took place. Communication stopped again immediately afterward. Upfront payment was requested urgently, but delivery, accountability, and after-sales support did not follow. I also had concerns regarding the payment arrangements requested, which further eroded trust. This business showed a clear pattern of poor communication, unfinished work, and disappearing once paid. Based on my experience, I cannot recommend 24 Hour Garage Doors to anyone. Use extreme caution
0 replies
24 months ago
1life Insurance is a **** and a bunch of ****s
I've been with 1life since 2008 that 16yrs of paying premiums for myself, mother and younger brother without a fail. In 2015 they sold me a salary/expense protector product but in in 2018 it was removed from my Policy documents without my consent or any explanation. I've since been trying to resolve this issue, I'm literally on the 5th year of trying to get 1life to remedy this situation but all I get is agents and managers who swear they would escalate the issue only to ghost me thereafter. Agents / managers whom I can recall speaking to since 2018 Marshall Williams: 22 April 2018 Emailed Client Services: 6 Dec 2020 no response Kavi: 17 may 2018 | 15 jul 22 | 29 July 22 Ashlyn: 11 July 22 she said she would call back 14 Thursday 22 but never did Darren: 30 Dec 2023 Patricia: 13 Jan 2024 19 Feb 24 at 15:30 I called and was told that one of the Managers was gonna call be back. But as per usual they ****, I even have recording of these. In December I called in to make a claim for loss of income which is what I'e been paying and was covered for, 4 months later Im still waiting. After I posted here on Hello Peter I got a response and a call in less than 24hrs whereas I've been waiting for that call for 5years. Not to mention that a few days after I posted I conveniently got a call from some lady telling me that IF I DONT PAY FOR MY MOTHER'S POLICY THEY WILL LAPSE IT AND SHE WOULD NEVER BE INSURED EVER AGAIN BECAUSE SHE IS 70 YEARS OLD. They even called her to say that she needs to take an HIV test, A 70 YEAR OLD WOMAN MUST DO AN HIV TEST. Eventually I got an email from Sakhile who told me that they are doing their investigations and would receive the outcome in 2 days. I followed up after 2 day I was told they were waiting on their IT guys, a week later I sent an email I got a half baked ass response telling me they need more time, they've had 5years. Today I sent an email to their complaints and Sakhile only to get a response that I have been BLOCKED. This company is a **** and a bunch of heartless ****s. Luckily a few weeks ago I got to meet an individual who works for the claims department and they gave me valuable information and I can say this is my last diplomatic approach towards this problem.
53 replies
26 months ago
1life insurance is a ****
In 2015 I bought the Expense Protector product from 1life insurance and in 2018 it was removed from my Policy documents without my consent or any explanation. I've since been trying to resolve this issue, I'm literally on the 5th year of trying to get 1life to remedy this situation but all I get is agents and managers that swear they would escalate the issue only to ghost me thereafter. I even have their audio recordings. I've been making queries about this situation since 2018 but still today all is in vain, these are some of the agents / managers whom I can recall speaking to since 2018 Marshall Williams: 22 April 2018 Kavi: 17 may 2018 | 15 jul 22 | 29 July 22 Emailed Client Services: 6 Dec 2020 no response Ashlyn: 11 july 22 she said she would call back 14 thursday 22 but never did Darren: 30 Dec 2023 Patricia: 13 Jan 2024 On 22 December 2023 I made a claim for loss of income to the claims department via email, only to get a response from Colleen the claims administrator saying I should call 086 010 5196, I made the call and I spoke to Patricia. I was told by Patricia (13 Jan 24) that different managers are aware of this situation and their manager Subbiah was informed about it as well and was to call me back before end of the week Today 19 Feb 24 at 15:30 I called and was told that one of the Managers was gonna call back but as per their usual lies nobody called me back. I can safely say this insurance company is a **** and to think that I’ve been paying 3 policies under them since 2008.
111 replies
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4 (100%)