TM
Thabang M
Active since Feb 2024
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Terrible service and very unprofessional
I got a quotation from them to transport my furniture from Cape Town to Johannesburg. The lady that was helping me with the booking was Kim. I asked her about the delivery days and she said it takes 2-3 days and it ended up taking a week for me to receive our furniture. A very unreliable company that will just make excuses and enjoy inconveniencing your life. Firstly they were very late with the pick up from CPT which meant that we had to then book for accommodation in CPT as it was late to drive to JHB. Secondly the furniture was transported uncovered in the rain when delivered in JHB. One of our rug went missing and on top of that I was told that I needed to pay an extra money because my stuff was more than what was in the inventory and then I asked the lady which stuff was not included in the inventory for the quotation and she couldn’t say but only told me that they will not deliver without me paying the extra amount even after inconveniencing me with the late delivery. Overall they are very unprofessional and not punctual at all. You can only use them if you are ready to disappointed.
0 replies
15 months ago
Intercape terrible service
I have used the bus a number of times and it arrives late to the destination and recently I had to wait for 5 hours for the bus to arrive. What a big inconvenience.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)