JV
Jacomi Van der Merwe
Active since Feb 2024
4
Reviews
0
Industries
Reviews
4 reviews4 months ago
Braaiplank do not deliver orders
I placed an order with Braaiplank, up to date I have not received my tracking nr. Messages are ignored. My order is a Christmas gift, totally unacceptable. I would not recommend this company at all. Worst service that I have ever experienced from a company.
0 replies
4 months ago
TWrongfully Blacklisted by Malan Properties – Ongoing Stress and Financial Damage
We rented a property through Malan Properties in 2022. The owner later moved to a new rental agency and instructed us to pay rent to the new agency, which we have done every month without fail. Despite this, Malan Properties continued to invoice us for seven months for rent that was not due to them. Every month my husband emailed them, explaining that we were no longer their tenants and that rent was being paid to the new agency. We have email documentation showing these repeated notifications. After my husband threatened to report the matter to HelloPeter, they finally issued a corrected statement showing a R0.00 balance. However, during the same period, and without our knowledge, Malan Properties listed us as non-payers/blacklisted us, even though we have never missed a single rental payment. We only discovered this recently when we started applying for properties in Pretoria for our relocation in January 2026. Several applications were rejected, and one agent finally informed us that we were blacklisted by Malan Properties. This came as a massive shock. This situation has caused us stress, embarrassment, reputational damage, and the loss of several ideal rental homes. It is unacceptable and completely unfair. Being listed as non-payers when we have proof of consistent rental payments is defamation of character and has had significant real-life consequences for us. We are not willing to accept a simple apology. Malan Properties must explain how they will fully correct this, remove the wrongful listing immediately, and ensure that our names and credit records are restored to their rightful status. We expect urgent action and accountability
0 replies
15 months ago
CUSTOMER SERVICE REVIEW
Thank you Ayla Springborn for your friendly and helpful service. I am happy to be part of the Dotsure family and that my fur babies ,will be well looked after.
53 replies
26 months ago
Contact upgraded without consent
We went to Cell C Savanna Mall Polokwane in December 2023 to upgrade 3 cellphone contracts. We ended up in only upgrading 2 contracts (new cellphones) My husband couldn't make a decision on a new phone and decided to come back in January 2024. We went back in January 2024 to upgrade the 3 rd contract and Frans at Cell C Savanna Mall Polokwane advised my husband that the contract was already upgraded. Frans made a decision to upgrade the contract to a basic one with no cellphone without my husband's consent. He admitted his mistake and also notified my husband that he can't change it until the next upgrade in 2 years??? How is this acceptable?? How can employees make decisions on a client's behalf?? We still need to honor the contract with no cellphone?? He is not helpfull in sorting out his mistake. He has a very bad attitude towards us for being upset about his mistake. We need this to be sorted ASAP. How is this fair towards clients to pay and honor a contract that we didn't choose to have?
290 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)