MP
Malan Properties
Claimed Business
MP
Performance(last 12 months):
Ranked In Real Estate
#5NPS Score
-100Unlikely
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJVdM
Jacomi Van der Merwe
1 reviews | Active since Jan 2020
7 Dec 2025, 04:42
TWrongfully Blacklisted by Malan Properties – Ongoing Stress and Financial Damage
We rented a property through Malan Properties in 2022. The owner later moved to a new rental agency and instructed us to pay rent to the new agency, which we have done every month without fail. Despite this, Malan Properties continued to invoice us for seven months for rent that was not due to them. Every month my husband emailed them, explaining that we were no longer their tenants and that rent was being paid to the new agency. We have email documentation showing these repeated notifications. After my husband threatened to report the matter to HelloPeter, they finally issued a corrected statement showing a R0.00 balance. However, during the same period, and without our knowledge, Malan Properties listed us as non-payers/blacklisted us, even though we have never missed a single rental payment. We only discovered this recently when we started applying for properties in Pretoria for our relocation in January 2026. Several applications were rejected, and one agent finally informed us that we were blacklisted by Malan Properties. This came as a massive shock. This situation has caused us stress, embarrassment, reputational damage, and the loss of several ideal rental homes. It is unacceptable and completely unfair. Being listed as non-payers when we have proof of consistent rental payments is defamation of character and has had significant real-life consequences for us. We are not willing to accept a simple apology. Malan Properties must explain how they will fully correct this, remove the wrongful listing immediately, and ensure that our names and credit records are restored to their rightful status. We expect urgent action and accountability
Helpful (0)
|Replies (0)JVdM
Jacomi Van der Merwe
1 reviews | Active since Jan 2020
7 Dec 2025, 04:42
TWrongfully Blacklisted by Malan Properties – Ongoing Stress and Financial Damage
We rented a property through Malan Properties in 2022. The owner later moved to a new rental agency and instructed us to pay rent to the new agency, which we have done every month without fail. Despite this, Malan Properties continued to invoice us for seven months for rent that was not due to them. Every month my husband emailed them, explaining that we were no longer their tenants and that rent was being paid to the new agency. We have email documentation showing these repeated notifications. After my husband threatened to report the matter to HelloPeter, they finally issued a corrected statement showing a R0.00 balance. However, during the same period, and without our knowledge, Malan Properties listed us as non-payers/blacklisted us, even though we have never missed a single rental payment. We only discovered this recently when we started applying for properties in Pretoria for our relocation in January 2026. Several applications were rejected, and one agent finally informed us that we were blacklisted by Malan Properties. This came as a massive shock. This situation has caused us stress, embarrassment, reputational damage, and the loss of several ideal rental homes. It is unacceptable and completely unfair. Being listed as non-payers when we have proof of consistent rental payments is defamation of character and has had significant real-life consequences for us. We are not willing to accept a simple apology. Malan Properties must explain how they will fully correct this, remove the wrongful listing immediately, and ensure that our names and credit records are restored to their rightful status. We expect urgent action and accountability
0
Replies (0)NM
Nelia M
1 reviews | Active since Jan 2020
21 Oct 2025, 09:56
I'M VERY MUCH DISAPPOINTED IN YOU FOR THE WAY YOU TREATED ME IT WAS NOT GOOD AT ALL.
VERY MUSCH DISAPPOINTED IN THE WAY JANIQUE FROM MALAN PROPERTIES, DID NOT APPRECIATE THE WAY YOU EVEN SPOKE TO ME ON WHATSAPP, YOU SHOWED ***OL RESPECT TO ME. TELLING ME YOU DONT EVEN WANT ME AS A CLIENT AFTER TELLING YOU HOW BAD YOU TREATED ME AFTER I SENT ALL MY DOCUMENTS AND APPLICATION YOU DID NOT BOTHER TO TELL ME THAT ITS BEEN TAKEN NOW YOU WAITED FOR ME TO CALL AND THEN BOOM JUST LIKE THAT ITS TAKEN??? HONESTLY I DID NOT APPRECIATE IT AT ALL. TRY WORK PROFFESSIONALLY AND LET CLIENTS KNOW IT TIME NEXT TIME.
Helpful (0)
|Replies (0)NM
Nelia M
1 reviews | Active since Jan 2020
21 Oct 2025, 09:56
I'M VERY MUCH DISAPPOINTED IN YOU FOR THE WAY YOU TREATED ME IT WAS NOT GOOD AT ALL.
VERY MUSCH DISAPPOINTED IN THE WAY JANIQUE FROM MALAN PROPERTIES, DID NOT APPRECIATE THE WAY YOU EVEN SPOKE TO ME ON WHATSAPP, YOU SHOWED ***OL RESPECT TO ME. TELLING ME YOU DONT EVEN WANT ME AS A CLIENT AFTER TELLING YOU HOW BAD YOU TREATED ME AFTER I SENT ALL MY DOCUMENTS AND APPLICATION YOU DID NOT BOTHER TO TELL ME THAT ITS BEEN TAKEN NOW YOU WAITED FOR ME TO CALL AND THEN BOOM JUST LIKE THAT ITS TAKEN??? HONESTLY I DID NOT APPRECIATE IT AT ALL. TRY WORK PROFFESSIONALLY AND LET CLIENTS KNOW IT TIME NEXT TIME.
0
Replies (0)NS
Nomthandazo S
1 reviews | Active since Jan 2020
18 Jul 2025, 13:18
Very bad rental agency in Polokwane
****MERS of note. If you are prepared to pay not less than 10k for deposit and not get back a cent, use them for your rental needs. The worst i have seen and i would rather sleep under the bridge than to use them as my rental agency ever again!
Helpful (0)
|Replies (0)NS
Nomthandazo S
1 reviews | Active since Jan 2020
18 Jul 2025, 13:18
Very bad rental agency in Polokwane
****MERS of note. If you are prepared to pay not less than 10k for deposit and not get back a cent, use them for your rental needs. The worst i have seen and i would rather sleep under the bridge than to use them as my rental agency ever again!
0
Replies (0)EN
Elouise N
1 reviews | Active since Jan 2020
23 Jun 2025, 06:24
Address and viewing of property
I have send them an email to go and view a property and asked for the address to see if it is a save area, it has been 5 days and no responds from them. I tried to call the 2 agents but the phone goes to voicemail, I even send both of whem a whatsapp but they dont even bother to open it, it's like they dont want to do there job
Helpful (0)
|Replies (0)EN
Elouise N
1 reviews | Active since Jan 2020
23 Jun 2025, 06:24
Address and viewing of property
I have send them an email to go and view a property and asked for the address to see if it is a save area, it has been 5 days and no responds from them. I tried to call the 2 agents but the phone goes to voicemail, I even send both of whem a whatsapp but they dont even bother to open it, it's like they dont want to do there job
0
Replies (0)MM
Mzolisi M
1 reviews | Active since Jan 2020
1 Nov 2024, 06:58
Worst rental angency ever
Only if there was -5star rating. I'm literally stuck outsider with my delivery truck for my furniture, for an apartment I signed a contract for 3 weeks ago. And they are yet to paint the place. Was only told that the maintenance team will be busy in the apartment yesterday at 16:00. These guys definitely have a degree in unprofessionalism and treat you like you begging for their services. The so called manager will tell you to speak to the agent who is not helping you to start with and no apology or anything for their doing.
Helpful (0)
|Replies (0)MM
Mzolisi M
1 reviews | Active since Jan 2020
1 Nov 2024, 06:58
Worst rental angency ever
Only if there was -5star rating. I'm literally stuck outsider with my delivery truck for my furniture, for an apartment I signed a contract for 3 weeks ago. And they are yet to paint the place. Was only told that the maintenance team will be busy in the apartment yesterday at 16:00. These guys definitely have a degree in unprofessionalism and treat you like you begging for their services. The so called manager will tell you to speak to the agent who is not helping you to start with and no apology or anything for their doing.
0
Replies (0)MP
Mariaan P
1 reviews | Active since Jan 2020
20 Feb 2023, 09:53
INCOMPETENT, EXTREMELY UNPROFESSIONAL OFFICE STAFF.
Nothing good to say about the admin staff of this agents. They have no client relationship and agents gets preference for properties instead of the public. Furthermore, we were served with a notice to vacate the premises even though we complied with the contract, terms and Act in order for one of the agents to move into the property. Gerhard Maartens the rental agent I, however, can give 5 stars.
Helpful (0)
|Replies (0)MP
Mariaan P
1 reviews | Active since Jan 2020
20 Feb 2023, 09:53
INCOMPETENT, EXTREMELY UNPROFESSIONAL OFFICE STAFF.
Nothing good to say about the admin staff of this agents. They have no client relationship and agents gets preference for properties instead of the public. Furthermore, we were served with a notice to vacate the premises even though we complied with the contract, terms and Act in order for one of the agents to move into the property. Gerhard Maartens the rental agent I, however, can give 5 stars.
0
Replies (0)JK
Johan K
1 reviews | Active since Jan 2020
1 Sept 2022, 09:51
Yvette Malan Properties - Outstanding service
This estate agency is certainly different than many others. From my first engagement with Marie from Yvette Malan Properties and all the way to the finalization of the process, I only received professional, personalized assistance. I can highly recommend this estate agency!
Helpful (0)
|Replies (0)JK
Johan K
1 reviews | Active since Jan 2020
1 Sept 2022, 09:51
Yvette Malan Properties - Outstanding service
This estate agency is certainly different than many others. From my first engagement with Marie from Yvette Malan Properties and all the way to the finalization of the process, I only received professional, personalized assistance. I can highly recommend this estate agency!
0
Replies (0)KM