M
MJ S
Active since Feb 2024
5
Reviews
0
Industries
Reviews
5 reviews17 months ago
Damage to Rado, Owner refuse to pay.
My husband and I went to Shemer in Bedford Centre to have the battery on my Rado watch replaced. We asked if they can replace the battery and they said yes. They didn't want to give us a proof that we handed the watch in for a battery replacement, so we asked somebody else to help. Upon collecting my watch, the crystal glass was very dirty, the glass was chipped and the casing was scratch. When the owner came, Mr Alan Carrington, I told him that I am not very happy. It looks if someone had lunch on my watch etc. He was furious and chased us out of his shop. We refused to go. I wanted to talk about the damage. He put a magnifying glass on the desk and ask me to look at the scratches. Obvious you cant see the scratches without a magnifying glass and I refused to look through the magnifying class. As the chip on the crystal glass and scratches on the casing were very clear and I could see that without even wearing my glasses. Then suddenly he accused me of screaming on him and chased us out of his shop again. [Of course that was not true] Attack is a good weapon. I made an appointment and went back to see him again. The whole story of the scratches on the glass was again the point of discussion. He told me to leave his shop. I refused. On the net I showed him that it is very difficult to chip crystal glass and why would I damage my own watch. And he totally agreed to that. So there was no commitment to fix the watch, I remain seated. He came out of his office and asked me what do I want from him and I said he must please pay for the damage that happened in his shop. He said you can go to a lawyer, advocate or whoever, he shall not pay. Then he said he will send the watch to Rado in Sandton to get an estimate of the damage. And of course I didnt trust him, I took my watch to Sandton. The first quote was +_ R15 000.00. I asked the people at Rado to only quote on the damage, without any cleaning. That quote tallys to R11 500.00 He still refuses. I am a pensioner. That last amount is more than half my pension, and of course I can't afford that. Can you please assist?
0 replies
17 months ago
Bad service with car maintenance plan.
My Mitsubishi has a maintenance plan purchased as part of the purchase. On 14/08/2024 my Car was serviced at Mitsubishi East Rand. I informed the service advisor that the battery had gone flat on several occasions and that I had charged it repeatedly myself and asked that the battery be replaced. Despite the above information, I was informed that the battery had been recharged and that it was in order. I again pointed out the repetitive problem experienced with the battery. The service advisor took it up repeatedly with Liquid Capital, but replacement of the battery was refused, despite the above information. Since the service the battery had gone flat on several occasions and had been recharged repeatedly, as before. Since it is both inconvenient and dangerous to be driving around with an unreliable battery, and since Liquid Capital had made their stance on the matter clear, I had no choice but to replace the battery myself. I phoned Liquid Capital to request re-imbur*****t for the battery. It was flatly refused and eventually I was told that the matter had been escalated and that I would be called back. About three weeks have gone by and I received no call. I followed it up with an email, to which I received no reply. I cannot recommend this company.
56 replies
24 months ago
No response despite promises
Towards the end of last year I phoned them repeatedly and also sent several messages requesting assistance with a change in medical fund option. Despite promises, I never even got a call or any reply whatsoever, forcing me to eventually change brokers in order to get assistance.
0 replies
26 months ago
Phone number wasn’t working for 2 days
Phone number wasn’t working for 2 days. When I got through the service was good and friendly.
58 replies
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1 (20%)
4 Star
0 (0%)
3 Star
1 (20%)
2 Star
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1 Star
3 (60%)