Active since Feb 2024
Thanks to Nabubuhle Xego from Dotsure Pet Insurance for processing my claim so swiftly without any issues or delays...the best pet insurance and service from the staff at Dotsure Pet insurance.
The person who assisted me was friendly and assisted me with ny query speedily with clear explanation. Thank you
I submitted a claim for my cat on the afternoon of 28 May 24 and immediately received a response that my claim was received, even though the following day was a public holiday, I received an email on Thursday morning advising my claim was in hand an shortly thereafter on the same Thursday morning my claim was approved and money refunded into my account. What excellent speedy service received from Lee-Ann Heidemann Dotsure Pet Insurance. My decision to move to Dotsure Pet Insurance was most certainly the right choice, very happy with the service received. I also received a get well card for my Cat Rufus which makes it all so special...THANK YOU FOR CARING FOR THE FURRY FRIENDS. Regards Brendy Gonsalves
I rushed my cat Big Shmuck to Doornpoort Animal clinic today after she appeared to be circling and became lame in her bag legs. After examination and diagnosis Big Shmuck was given meds and appeared much calmer. Thank you Dr James for always setting my mind at ease with all my furry paw-kids over the years ... The team are always friendly ... patient and show such care for both patients and paw parents. Thankyou
I was assisted by Craig Terblanche who explained the plans in detail and gave excellent breakdowns of what my 5 cats could be covered for which made it so easy to choose. Craig was friendly patient a good sense of humour what a pleasure to have dealt with him. Thankyou Craig for your assistance and your email was so special wishing each cat by name a wonderful day. Excellent service and happy to be part of the Dotsure Family. Brendy Gonsalves
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