Gilbert M's Profile | Hellopeter
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Gilbert M
Active since Feb 2024
5
Reviews
0
Industries
Reviews
5 reviews
TFG Connect
8 months ago
Extremely Disappointed
Turnaround time to get Sim swap not acceptable. not customer focused.
1 reply
Capitec Bank
16 months ago
They don't care about client interest.
Yesterday my account has been blocked by capitec they claim suspected *****, I called them and I was asked to go to the Branch to verify the transaction which I did. It's still frozen no changes. I called them again today they told me I have to wait upto 48 hours as to why they also can tell me. I confirmed the payment and confirmed there was no *****, why do I have to still suffer because of them?
1 reply
Cartrack
23 months ago
Excellent service
I called cartrack to test my devices since installed 2021 and 2022. I was assisted by Veliswa Kunene. She was friendly, polite and gave excellent service. She gave me the precise location of both cars and further asked if they were safe or I needed assistance. For that I am extremely happy.
1 reply
LiquidCapital
30 months ago
Amazing Service
The consultant, was friendly and polite. Went out of her way just to assist me. Best service ever received.
1 reply
TFG Connect
30 months ago
Not taking customer seriously
On the 1st February 2024. My Sim card just lost network connection. On the 2nd February I went to MTN they told me the number it's with TFG. On the 5th I went to the store to request some swap. Unfortunately they used an old form but I couldn't know that. I waited nothing happend the following week on the 15th I went to the different store to request why was my Sim swap not approved, I filled other forms which were not filled correctly, on Monday the 19th February I went back to do a follow up only to be told that it was rejected then filled another papers. Until today i still don't have a number that's working. Why would I suffer just to get a Sim card replacement? And seems like nobody care about the calls I keep missing.
1 reply
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)