Active since Feb 2024
We went out to Rocomamas Castle Gate for my son’s birthday. We waited 45min for our food. From the time we ordered our food till the time we received our food the waiter was nowhere to be found. When the food arrived my food, wings, ribs and chicken strips was cold. The rest of the table only got their fries when they finished their burgers. The worst experience/meal I have ever had. I called the manager and found her to be quite arrogant after explaining our distaste. There was another table that had the same experience as us.
In May 2023 I placed an order for some cutting and edging for a project at home. The order was riddled with errors. October 2023 I placed another order for a project at home, again a nightmare with errors. Feb 2024 I placed another order for a project at home, again riddled with errors. On all three occasions I presented the company with a very detailed spreadsheet with sizes as well as sides to be edged clearly indicated. To make matters even worse, when you take the items back, the factory manager has to be begged to correct his factory mistakes. As if he is doing me a favour to correct their mess. Think very carefully before you order anything from them, you will be driving up and down multiple times to have them fix their mess.