Active since Feb 2024
My experience with Dropnpickparking at OR Tambo airport 1) It took more than 40 min to get my car returned to me. 2) The car inside now smells of smoke (it stinks) 3) They used my car and drove 274km (in their add they say that they are located 3.5 km from OR Tambo) (do have photos to prove this – taken when I left the car and when it was returned) 4) Used all my petrol and then late Sunday night they put in R50 petrol (do have a copy of slip left in the car) I then had to re-fill my car to pay for your trips!!!!! 5) The Driver did not have an invoice or receipt when I paid. 6) He did not have change as I had to pay cash as he did not have a machine. He then left without giving my change and before I could check the car – he ran away!!! 7) They stole my GPS mounting device which was mounted below the rearview mirror. 8) They stole my cell phone charger and cable. 9) They, to date have not returned any of my 20 or more calls and e-mails. This has been by far my worst experience ever with parking at OR Tambo. The total abuse of my car is not acceptable. Why ACSA allow them to operate is a mystery. Please do not risk this happening to you – do not use them!
It is a problem that they not answer the phone after tying more than 10 times. But this is my complaint: 1) It took more than 40 min to get my car returned to me. 2) The car inside now smells of smoke (it stinks) 3) You used my car and drove 274km (in your add you say you are located 3.5 km from OR Tambo) (do have photos of when I left and on return plus petrol used by you) 4) Used all my petrol and then on Sunday night you put in R50 petrol (do have copy of slip left in the car ) I then had to re-fill my car to pay for your trips!!!!! 5) The Driver did not have an invoice or receipt when I paid. 6) He did not have change as I had to pay cash as he did not have a machine. He then left without giving my change and before I could check the car – he ran away!!! Please never Never use these people - they are totally dishonest.