Valet Parking Services
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Valet Parking Services has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Valet Parking Services across 64 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
FORMAL LEGAL NOTICE – NEGLIGENCE & LOSS OF VEHICLE KEY My vehicle was handed to OR Tambo long-term parking under the promise of secure storage. Instead, my vehicle key was lost / ****** and the car was later found parked at a private residence. This matter involves gross negligence, misrepresentation, and financial loss. I have demanded a full explanation, identification of responsible parties, and compensation for damages. If not resolved urgently, legal action will follow without further notice. Public warning: Do not trust the claimed “secure” parking.
1 reviews | Active since Jan 2020
FORMAL LEGAL NOTICE – NEGLIGENCE & LOSS OF VEHICLE KEY My vehicle was handed to OR Tambo long-term parking under the promise of secure storage. Instead, my vehicle key was lost / ****** and the car was later found parked at a private residence. This matter involves gross negligence, misrepresentation, and financial loss. I have demanded a full explanation, identification of responsible parties, and compensation for damages. If not resolved urgently, legal action will follow without further notice. Public warning: Do not trust the claimed “secure” parking.
1 reviews | Active since Jan 2020
This is a service that I have used a couple of times and have had minor issues with running late. Paid upfront for services and owner Shuiab did not pick my vehicle up after my husband and I calling and texting for over 45minutes. We had to pay another valet service. I finally got hold of the owner and he promised to reimburse me which was on the 16/01/26 to date I have not received my money. Terrible service and from a small business owner. This service is operating out of king shaka international. COMPANY NAME: DURBAN PARKING SOLUTIONS
1 reviews | Active since Jan 2020
This is a service that I have used a couple of times and have had minor issues with running late. Paid upfront for services and owner Shuiab did not pick my vehicle up after my husband and I calling and texting for over 45minutes. We had to pay another valet service. I finally got hold of the owner and he promised to reimburse me which was on the 16/01/26 to date I have not received my money. Terrible service and from a small business owner. This service is operating out of king shaka international. COMPANY NAME: DURBAN PARKING SOLUTIONS
1 reviews | Active since Jan 2020
I texted them at 11:54 to say I've landed. I had requested to have the car at the parking 3H by 12:10 since I had an appointment at 13:00. The driver only dropped off the car at 12:30 giving the same stupid usual reason "stuck in traffic" on a Sunday at 12pm🙄🙄 The car was having an unpleasant smell - IF YOUR DRIVERS SMOKE, DON'T LET THEM DRIVE OUR CARS.... I don't smoke for that matter. Before handing the keys over to the driver I stated that any water bottle(s) found in my car should be left as is. When I collected my car no water bottle could be found. There's a reason why I made that request.
1 reviews | Active since Jan 2020
I texted them at 11:54 to say I've landed. I had requested to have the car at the parking 3H by 12:10 since I had an appointment at 13:00. The driver only dropped off the car at 12:30 giving the same stupid usual reason "stuck in traffic" on a Sunday at 12pm🙄🙄 The car was having an unpleasant smell - IF YOUR DRIVERS SMOKE, DON'T LET THEM DRIVE OUR CARS.... I don't smoke for that matter. Before handing the keys over to the driver I stated that any water bottle(s) found in my car should be left as is. When I collected my car no water bottle could be found. There's a reason why I made that request.
1 reviews | Active since Jan 2020
Soo disappointed and angry with myself for using OrTambo Valet parking services ( book@ortamboparking.co.za ) to look after my vehicle while I was abroad. My vehicle got ****** from their premises along with two other customer's cars. So they explained to me that this was an "inside" job , these ********s who stole the vehicles had access to the safe where customer's car's keys are being kept, they even changed the lock of the building prior to the day of the theft to make sure they had access! They even told me that these guys were shifting cars around and out of the way to get to my vehicle! As there was/is no security alarm or security camera's and they only make use of security guards, that explains the access they had to everything! Think before making use of any car parking valet company, never ever will I again make that mistake! One would think that these companies will have top notch security, especially in a province like Gauteng where cars are ****** all the time..well that's NOT the case! Make sure what company you use and what their business entails !!
1 reviews | Active since Jan 2020
Soo disappointed and angry with myself for using OrTambo Valet parking services ( book@ortamboparking.co.za ) to look after my vehicle while I was abroad. My vehicle got ****** from their premises along with two other customer's cars. So they explained to me that this was an "inside" job , these ********s who stole the vehicles had access to the safe where customer's car's keys are being kept, they even changed the lock of the building prior to the day of the theft to make sure they had access! They even told me that these guys were shifting cars around and out of the way to get to my vehicle! As there was/is no security alarm or security camera's and they only make use of security guards, that explains the access they had to everything! Think before making use of any car parking valet company, never ever will I again make that mistake! One would think that these companies will have top notch security, especially in a province like Gauteng where cars are ****** all the time..well that's NOT the case! Make sure what company you use and what their business entails !!
1 reviews | Active since Jan 2020
Booked car with them, for collection today. Upon arrival driver tells us it’s R400. Then we ask if it’s still R400 though we came early than initial estimate. He answered very rudely and said “do we charge per hour”?. Why not explain to customer that charged are per day not hourly since there was no contract given to us? I called the owner and he said to me he’s just a driver and he worked for them for many years.acknowledged nothing about his behavior, are we crazy?. His name is Robert. Nonsense customer service. No more. The owner hanged me up
1 reviews | Active since Jan 2020
Booked car with them, for collection today. Upon arrival driver tells us it’s R400. Then we ask if it’s still R400 though we came early than initial estimate. He answered very rudely and said “do we charge per hour”?. Why not explain to customer that charged are per day not hourly since there was no contract given to us? I called the owner and he said to me he’s just a driver and he worked for them for many years.acknowledged nothing about his behavior, are we crazy?. His name is Robert. Nonsense customer service. No more. The owner hanged me up
1 reviews | Active since Jan 2020
It is a problem that they not answer the phone after tying more than 10 times. But this is my complaint: 1) It took more than 40 min to get my car returned to me. 2) The car inside now smells of smoke (it stinks) 3) You used my car and drove 274km (in your add you say you are located 3.5 km from OR Tambo) (do have photos of when I left and on return plus petrol used by you) 4) Used all my petrol and then on Sunday night you put in R50 petrol (do have copy of slip left in the car ) I then had to re-fill my car to pay for your trips!!!!! 5) The Driver did not have an invoice or receipt when I paid. 6) He did not have change as I had to pay cash as he did not have a machine. He then left without giving my change and before I could check the car – he ran away!!! Please never Never use these people - they are totally dishonest.
1 reviews | Active since Jan 2020
It is a problem that they not answer the phone after tying more than 10 times. But this is my complaint: 1) It took more than 40 min to get my car returned to me. 2) The car inside now smells of smoke (it stinks) 3) You used my car and drove 274km (in your add you say you are located 3.5 km from OR Tambo) (do have photos of when I left and on return plus petrol used by you) 4) Used all my petrol and then on Sunday night you put in R50 petrol (do have copy of slip left in the car ) I then had to re-fill my car to pay for your trips!!!!! 5) The Driver did not have an invoice or receipt when I paid. 6) He did not have change as I had to pay cash as he did not have a machine. He then left without giving my change and before I could check the car – he ran away!!! Please never Never use these people - they are totally dishonest.
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