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tauheeda F
Active since Mar 2024
2
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2 reviews4 months ago
Seraphim Removals – Extremely Disappointing Experience
Seraphim Removals – Extremely Disappointing Experience I am very disappointed with the service I received from Seraphim Removals. After collecting my belongings, the company has repeatedly failed to deliver them on the agreed-upon date. Communication has been extremely poor — the WhatsApp numbers provided either do not answer or ignore messages, and there is no alternative emergency contact to assist when things go wrong. This has caused me unnecessary stress and inconvenience, especially because I trusted the company with all my personal items. A moving company should be reliable, transparent, and responsive, but unfortunately this was not my experience with Seraphim Removals. I hope the company takes responsibility and improves their communication and reliability, as no customer should be left without support or clarity regarding their own belongings
0 replies
18 months ago
Grand Prix online store SA
their refund policy is not made well known upon purchase you have to go look on their website and find it under about us instead of them sharing with you on the receipt. They charge you a delivery fee to return the item to you if you are not happy with the item. the shirts are made in Pakistan and their selling price is very high for the item. Quality wasn't as I expected as well. Not a very good experience. I was not happy with the item as the fit was not good, I requested if the manager could assist me even if they wish to exchange for a different item however their sales lady hasn't contacted me back so after support sales I have had a bad experience. They are not accommodating and I am stuck with a shirt I cant use. Advice would be to check the items you buy immediately and if you not happy do understand you have to incur cost to send the item back.
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1 Star
2 (100%)