Active since Mar 2024
No one responds to emails or calls. After deduction of money from my account they are just unavailable to get clarification
How do you decide its okay to deduct money from someone's account without doing any due diligence. How many hard working south african people should suffer like this. Who gets to stop these people, do they understand their work and what they stand for? Day light ******s that's what they are.
I am so disappointed and disgusted with the way MTN South africa can do as they please. My wife took out a cellphone contract with them, paid her agreed fee every month.,yet I am being debited without any notice, warning or consent. How is that possible???? I've been trying to sort this out since December 2025 and no one takes the responsibility to get in contact or sort this out. Taking money from a hard working man, father is not okay at all, and sending mails to them feels as if I'm talking to myself because no response or interaction from their side is happening. Can anyone please assist me in this matter. Nudebt taking the money is now standing on the side whilst they didn't even do their homework. I have requested several times for the agreement or contract that I have signed and nothing still. This is unacceptable and very very wrong.
So 2 years ago I took out a online contract with MTN (Data Sim card) I have had no issues whatsoever and never had a missed payment on it. Until they deducted more then what was agreed to. MTN debited R1445.75 instead of the agreed amount of R333.34. I then called MTN to get answers with no luck, they did not want to give me an email address of a manager or someone that could directly assist to get my contract or answers as to why the monthly fee suddenly went up with R1112.41 with no heads up. I then went to a MTN Store and had to upgrade my contract as it has expired according to the sales lady. She then also confirmed that the online sales are causing huge problems as they don't communicate properly with their clients. As of now I am still waiting for my contract. They have handed me over to a company called Nudebt which is a hassle to get hold of as well. My amount stands now on +-R5500.00 and Nudebt expect me to pay this in full. Can anyone reading this please assist me. I do not have R5500.00 to pay MTN without even getting the necessary help from them.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.