BC
Bernice C
Active since Mar 2024
3
Reviews
0
Industries
Reviews
3 reviews15 months ago
Game/RCS
Game/RCS I previously posted about a delay in refund and countless calls I made to sort it out. Well after posting on Hellopeter I received a call. Then I sent evidence. My suggestion is that when dealing with Game on chat "take screenshots" which I did. Staff from both RCS and Game online have been polite. Furthermore email them, it helps. Problem resolved and apology accepted.
53 replies
15 months ago
Bad service plus unfair interest on item not bought
SHOCKING SHABBY TREATMENT- I ordered a freezer on my account which had a delivery by 13 December 2024. I waited, on 13th was informed by online chat courier has a 5000 backlog. Canceled and was assured my account will be credited. After many MSNY MANY calls and promises to get back in 24 to 48 hours no result. I'm paying a 2nd amount of interest. Emails to websupport and merchant services - no reply. They politely fob me off on phone. Spent over R200 on calls. I get told that I received it LOL yet I have a screenshot of 13/12 chat that a T Jacob's will escalate cancellation. How unfair and frustrating. A company I actually like treating a client badly.
53 replies
26 months ago
Shoetopia online shoes
I ordered fitflops and the whole delivery procedure was efficient to KZN. Great product and friendly service
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)