TM
Thoko M
Active since Mar 2024
4
Reviews
0
Industries
Reviews
4 reviews22 months ago
Bad service received at Ford Brits
I am very upset with the treatment I got from Ford Brits today. I went there to book for my service, then I was standing to the reception and there where 2 white ladies there but there where busy on the phones (work related) cause I overhead the conversations, then I decided to sit down by the couch and wait to be called, then I asked the other 2 black ladies working at the round table next to the couches where exactly do I book car service at, and they answered here. Then I asked them why are they not calling me or even ask weather am I been assisted or not. The lady said I saw you waiting there, referring to the 2 white ladies, then I explained that I was thinking I book a service there and I saw there where busy on the phones, then I decided to take a seat and wait to be called. By the time I was sitting on the couch they where showing each other something, and sitting very close and laughing. I am not impressed at all, this is not the kind of service I was expecting more especially at Ford because I have been their customer for a longest time without any complaints. And I even forget to check with them weather it is going to be a major or manor service according to the kilometres accumulated thus far. and if its gonna be a major service the estimation of the quotation.
0 replies
22 months ago
Unfair bill
This is the third time now complaining about this **** called Rain, I wanted them to come collect their router, the said to me I need to pay R1154.00 in order for me to can do the cancellation, and I asked why that amount they said they are charging for services used and or active sim card. Then I removed the sim from the device and try to pay what they said its due to me, then boom it went up to R1749.00. when I sent them a message even now there was no respond. because really I don't understand why are busy billing me for something I'm not using.
106 replies
25 months ago
Pull up your socks
In order for one to be assisted with rain a struggle more especially if you using their Facebook page or call them it's a waste of time time, why? Do we need to use this platform or X be assisted?
0 replies
26 months ago
Rain one
Rain unfairly disconnected my subscription. I was assisted by Luxolo who didn't not want to disclose his surname saying according to the company policy his not allowed to and hanged the phone without any assistance, and he gave me incorrect email address.
168 replies
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3 Star
1 (25%)
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1 Star
3 (75%)