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Active since Mar 2024
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2 reviews25 months ago
Rentech Battery
On the 14th October 2023 , I purchased a Rentech JPC12-100 deep cycle battery from Supaquick, Dundee for R4200. This was to be used to supply my TV and decoder only during load shedding. At the beginning of February I noticed the battery was not holding its charge and I returned it to Supaquick for a guarantee claim. I was informed that the representative of Auto-X (the supplier) would be doing his rounds and an attempt would be made to resolve the issue. No response from Auto-X, but was able to obtain the name and email address of a rep, Richard, who informed me that the battery has only got a 3 month guarantee, despite the fact that Supaquick led me to believe that it had a 12 month warranty. There is no way that I would have bought or paid R4200 for a battery with such a limited warranty. Richard did inform me that he would try and arrange some form of compensation. The silence has been deafening.
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26 months ago
Rentech Battery
On the 14th October 2023 , I purchased a Rentech JPC12-100 deep cycle battery from Supaquick, Dundee for R4200. This was to be used to supply my TV and decoder only during load shedding. At the beginning of February I noticed the battery was not holding its charge and I returned it to Supaquick for a guarantee claim. I was informed that the representative of Auto-X (the supplier) would be doing his rounds and an attempt would be made to resolve the issue. No response from Auto-X, but was able to obtain the name and email address of a rep, Richard, who informed me that the battery has only got a 3 month guarantee, despite the fact that Supaquick led me to believe that it had a 12 month warranty. There is no way that I would have bought or paid R4200 for a battery with such a limited warranty. Richard did inform me that he would try and arrange some form of compensation. The silence has been deafening.
0 replies
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