LK
Liza K
Active since Mar 2024
2
Reviews
0
Industries
Reviews
2 reviews5 months ago
MetroPrepaid should get negative stars
Im not even willing to give a 1 star - should be zero. Everything about Metro Prepaid is difficult and unreasonable and I will be moving all my meters over to Citiq. Metro Have now changed their website and their way of buying. You cannot use your credit card. You cannot monitor your water consumption. You cannot even get the business to understand that they actually need to revert back to the old system. Never had so many problems ever. You are only allowed to have 3 water meters. I was even told because I run 82 properties that I had to have 82 email addresses. Even the sales lady cannot handle the changes - no answers and nothing ever gets fixed.
0 replies
25 months ago
The business should not be in business.
This business doesnt even deserve 1 star - it deserves zero starts. They are incapable of registering a meter and they are incapable of sorting out bank accounts and so we have never received water payments from them. I have been trying since Nov 2023 to get things done and to date have not received a cent from them. I will no longer use them for any of my buildings and will try remove the meters and use metroprepaid rather as they are incredibly good at their job. Citiq is the worst business I have ever done business with.
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)