Active since Mar 2024
What can I say about Elite Renewable Solutions. From my honest experience we did not start off on a good note, so I had installation done by another solar company called Solar Traders Africa which turned out to be an horrific experience. After Sheldon returned my deposit he contacted me to apologize for the inconvenience he has caused, I explained to him my situation and he offered to rectify my solar system. On the day Sheldon and his team showed up, we discovered that the system installed by Solar Traders Africa was a fire hazard and was on the brink of burning. After rescuing my system, by performing a whole new installation, it looks amazing. Once the job had been completed Sheldon further surprised me by issuing me a huge discount as a show of good faith. I would definitely recommend Elite Renewable Solutions to anyone looking to have quality workmanship and value for their money. Thank you once again to Sheldon and his team.
Good day would just like to make consumers aware that I had solar installation done by Solar Traders Africa on 06/04/2024. I then contacted them to report an error with the system the next day. After constantly following up with them for 3 weeks, as to when they would come out to fix the issue. They eventually came out on the 30/04/2024 to disconnect my panels instead of fixing the problem. I then discovered on the 13/05/2024 that the cables where starting to burn, exposing the wire and damaging the battery. I was forced to contact another solar electrician who informed me that this system was a fire hazard and was never supposed to be switched on. As a consumer I did not know any better as Solar Traders Africa issued me a CoC. Not relising that my situation was so bad.
I would just like to make customers aware of this company called Solar Traders Africa, which installed a solar system on my property which is not in accordance with any regulations and even issued a CoC stating that everything was fine with the system. it was brought to the owners attention by other electricians that the system was not compliant. The owner Joshua has not made any attempt to rectify his mistake and now cost me even more money to fix his mistake. When I try to make contact with Joshua he ignores the calls and even declines them and does not even make an attempt to return any calls. His behavior is unexceptable and can not be trusted. How many other consumers has suffered from his deceit. My recommendation for other consumers would be to find other qualified electricians who deal with solar system for the safety of their property and their wallets.
Warning to all customers looking to do business with this company. Solar Traders Africa ***ner: Joshua) is a company that can not be trusted to install solar anywhere. Based on personal experience they do not install systems according to what the law requires, they are fly-by-night installers and don't even have tools to do an installation. Once their shoddy installation is done you can not get hold of them for any problems you have with your system, after service is a nightmare rarely answering calls and evening declining them. So for the safety of your property and your wallet I suggest you look elsewhere for installers who are qualified and know what they are doing and not in the business of *********** their customers.
Would definitely not recommend this company as I have been waiting for over a month now for my installation to take place. Constantly rescheduling and not even showing up on the scheduled dates. Sheldon did not even have the common decency to inform that he will not be showing up on these dates. I am now struggling to get my deposit back with even more broken promises this has really set me back as he assured me that he could be trusted but his actions have shown otherwise.
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