JV
Joanne Van der Ross
Active since Sep 2010
4
Reviews
0
Industries
Reviews
4 reviews83 months ago
POOR service from Kerrs
We had a funeral for my aunt on the 1 June 2019 in Western the service received from Kerrs was extremely poor we paid for a better coffin but was provided with the standard coffin and had to pay R8000 the morning of the funeral before the could transport the body to the church I got the call at 6 in the morning the day of the funeral which I feel was very in sensitive as the family was already preparing for the service and funeral . we tried phoning the contact person and ask him for a break down as to how the cost summed up the R15k still awaiting a reply to date .I would not recommend any one using them what a shame poor poor service no dignity at all
0 replies
84 months ago
Challenge with Mutual seetlement agreement
We had a challenge at work where we had to make a decision to relocate or take a settlement agreement and the consultant was very professional in advising us to make the best decision for us .He was very helpful in explaining in detail the pro's and cons well done I would recommend the service to anyone Thanks so much. This company is clearly not in it for the money but has the best interest of the people at heart
112 replies
88 months ago
Disgusted service from Standard re Fraud case
Good day I am a Standard bank customer and is very unhappy with the poor service received so far a withdrawal was made from my account on the 20th whilst I was in a meeting at work this was made from South gate and I work in Rosebank I reported the case and was told a fraud case is opened I followed up again and was told by the consultant that my case was closed I must open a case at the police station which I did on the 29th I than followed up a few times after I told them to investigate properly no response to date how is it possible that someone can withdraw my exact daily limit and whilst my original card was with me My ID no ********** 006084 my contact no ********** 610
105 replies
88 months ago
Unhappy service with Standard Bank
Good day My name is Joanne van der Ross I am a customer of Standard bank amount of R5000.00 was taken from my account on the 20th I was in a meeting when the transaction happened and only saw the transaction on my phone later that day I immediately reported it to Standard Bank I even told the women that I am the only one with my pin and the feedback was that the person used my original card and pin I am really not happy as I had to phone them for feedback that is when I was told to open I case at the police station which I did and again on the 10/01/2019 I phoned them I was told by the consultant that my original card was used and pin I would like standard bank to refund me and send an apology for accusing me about lying Kind regards Joanne
105 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)