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Davina M
Active since Apr 2024
2
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2 reviews21 months ago
Poor Magwanani spa services from staff to management
We have been clients of Mangwanani for many years and never have I ever experienced such terrible customer care and service like I did with our last experience at The River Valley. Not only did they charge us extra and advised that we use their transportation, there was not enough seats to accommodate us of which the bus driver asked us to follow in our own vehicle. I was then told that the seating is a first come first serve basis, so it was my fault that we did not get seats. But we were charged for it. They also are meant to issue parking vouchers of which non was sent. The attitude that our concern was dealt was far from you would treat a returning customer. Sadly I will never recommend or never use the River Valley or Magwanani Spa again.
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25 months ago
One call locksmiths
Quick to respond with their R295 call out fee, guy arrives very quickly, less than 60seconds pulls the broken lock out with a plier and immediately says that will cost R2100(no new lock, door left with a lock gap), the job and cost wasn’t discussed prior, felt like absolute *******. He wouldn’t leave our premises until payment is done. Number that the locksmith was booked through takes no responsibility saying they are only the call centre and don’t invoice but they were quick to say they charge a R295 call out fee to begin with. Always know how much they will charge you before they come out to you.
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1 Star
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