NM
Ntombenhle M
Active since Apr 2024
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Unhappy Customer
I invested in a tax-free investment with Old Mutual and requested a withdrawal of my funds on 19 January 2026. I was informed that the process would take 3–5 working days. However, after the specified timeframe passed, I received nothing. I followed up via email and was assured that the refund would be processed, yet I still have not received my money. The lack of timely payment and clear communication has been extremely disappointing and frustrating. As a client, I expected better service, transparency, and adherence to the timelines provided. I hope this matter is resolved urgently.
224 replies
3 months ago
School owes me a Refund since January 2025 they are ignoring my e mail request
School owes me a Refund since January 2025 they are ignoring my e mail request
0 replies
16 months ago
Bad customer servise
Upgrade done free gift was offered sales representative by the name of Emmanuel Cele promise that if I Upgrade I will get free gift I was told to claim my gift after delivery of my cell phone I need to claim it on the app Now am told that I missed the deadline No one told me of the deadline Ive been dealing with Emmanuel Cele and Kelebogile Acc nr BA111558162
56 replies
17 months ago
Simphiwe Ntsele was ...
Simphiwe Ntsele was amazing very friendly and professional
56 replies
18 months ago
Poor customer service
Yesterday bought items from Sheet street on-line payment done successfully but didn't receive any order confirmation This morning I logged a request to their customer care requesting for my order confirmation, my query was escalated to Jessica Moolman very unfriendly told me to check my spam. Email her again advise her no email received I've checked my spam. All I need is communication about the progress of my order Not willing to ass
53 replies
25 months ago
Bad service
I logged a request July 2023 today am not getting proper feedback every time I called am told different stories am so tired of explaining myself
53 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)