EF
Emmerentia F
Active since Oct 2010
4
Reviews
0
Industries
Reviews
4 reviews12 months ago
You go OUTsurance!!!!!!!
I want to thank Outsurance and the points men today. Each day, your points men stand in the sun and the rain to assist the motorist to get safely to work. I use the R55 each morning, and without your assistance and the points men, we would not be safe, and we would be late for work. Thank you for the great idea, because our traffic department is doing nothing for the drivers on the roads. Only pulling off taxis and making money. 10 stars for OUTsurance. Well done, keep it up
58 replies
64 months ago
Fraud - Ordered and not getting equipment
Fraund!!!! paid for equipment
0 replies
119 months ago
Ordering of new phone online
<p>Good day</p> <p>My husband Herman Kretzmann ordered a new phone from Telkom in last week. You do not have a problem deducting his first premium and he is still waiting for his new phone. We tried to phone Telkom on numerous occasions holding for 20 minutes and cannot get hold of a call centre agent to assist.</p> <p>Could someone please phone my Husband at ********** and give him feedback as soon as possible.</p> <p> </p> <p>Very dissatisfied with the experience thus far. I wanted to join Telkom because your packages is good. Why then can you offer the good deals and give clients this poor service. Treat your customers fairly</p>
53 replies
128 months ago
TP client not handled fairly
Dear Outsurance,<br> I am writing this e-mail on behalf of our client Mr B Vos. Your client had an accident with him on the 12.08.2015 as you can see we are in October already and our client is without a vehicle for almost 2 months. It shows clearly on the damages that Mr B Vos was not guilty in the accident and your client drove in behind him and damaged the back of his vehicle. The client does not have comprehensive insurance but only TP, fire and theft therefore we need to claim directly from Outsurance. When we phone for feedback we get the same answer that we have 6 weeks to finalise a TP claim. This is a bit harsh on the other party and when we receive the release our client needs to pay 20% of your clients claim when he was clearly at fault. When we send a dispute we are asked to give witness details which the client did not take. Are we not suppose to treat clients fairly and not try to put them in a financial crisis. Our client supplied all the details with the sketch and description and the driver Nick confirmed that his breaks locked and could not stop in time. Hope to hear from you soon and You can respond to [Email Removed] or 086 111 2882.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (50%)
1 Star
1 (25%)