N
Nomalungisa
Active since Apr 2024
2
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Reviews
2 reviews12 months ago
Dissatisfied with the services at Renualt Nelspruit
I am extremely disappointed with the appalling service from Renault Nelspruit regarding my 2019 Renault Kwid (HZ 26 CD GP). A simple diagnostic issue in early 2025 turned into a frustrating three-month ordeal. After a delayed diagnosis and purchasing a clutch actuator on February 21st, I faced poor communication, broken promises, and was told to keep my broken car at home. I discovered the part had arrived over a week before I was notified on April 24th. The earliest service appointment is May 7th, adding another two weeks to the already excessive wait. The lack of urgency and communication has been unacceptable, causing business losses and destroying my confidence in Renault. I regret my purchase and will not recommend the brand. I urge you to resolve this urgently
0 replies
24 months ago
My agent was very k...
My agent was very kind to me and their service is very good
53 replies
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