ZN
Zinhle N
Active since Apr 2024
12
Reviews
0
Industries
Reviews
12 reviews4 months ago
RAIN IS THE MOST *********** SERVICE PROVIDER — ZERO ACCOUNTABILITY!
I am extremely disappointed and frustrated with the shocking service I’ve received from Rain. I had an outstanding balance of R1535 which I already have an arrangement for, yet Rain still went ahead and deducted R625 for December after I requested cancellation on the 24th. They never responded to my cancellation request, and I had to chase them AGAIN on the 1st for them to finally cancel the service. Now, after cancelling the wifi and not using it at all, I requested a refund for the R625. It took them 7 days to respond, only for them to tell me that “no refund is due” because of the outstanding amount — which is completely unfair and unacceptable because the outstanding amount is already under an arrangement. Rain clearly does not care about customers, does not communicate properly, and refuses to take accountability for their own delays. They cancelled the service late, they took money for a month I did not use, and now they are refusing to refund me for THEIR mistake. This is absolutely pathetic service. I will never recommend Rain to anyone.
371 replies
5 months ago
Rain Ignored My Cancellation Request & Still Debited My Account
I am extremely disappointed with Rain’s service. I requested that my account subscription be cancelled, and I was told it would be done. Despite this, Rain still went ahead and deducted money from my account. This is unacceptable and feels like I’m being ignored as a customer. I followed the correct process and trusted that Rain would stop billing me, yet they still charged me after confirming the cancellation. I want this matter resolved urgently. I need the money refunded immediately, and I want confirmation that my account is truly cancelled so that no further deductions take place. Rain, please assist as soon as possible.
424 replies
5 months ago
Nimble Is Running a **** – Dishonest, Manipulative & Exploiting Consumers
I am furious with the way Nimble has handled my account. What they are doing feels like a deliberate ****. We agreed on a once-off, discounted settlement of R2,737.30. I was to pay this amount on 20 November, and I did exactly that. I made the immediate payment, on the exact date we agreed on. On the 20th, I followed up and was told that the payment “did not reflect yet” and that it could take 3 days. Today, when I follow up again, suddenly I’m being told I “did not honour the arrangement” and that I now owe an extra R900. This is absolutely unacceptable and completely dishonest. How do you claim an arrangement wasn’t honoured when: • I paid the exact amount we agreed to, • I paid on the correct date, • I paid via immediate payment, • And I have proof of payment? It is clear Nimble is preying on people, making false claims, and trying to ****** extra money from consumers even after a settlement is paid. This behaviour is *********, manipulative, and feels like a calculated attempt to squeeze more money out of me. I demand the following immediately: 1. Acknowledge and allocate the payment made on 20 November. 2. Honour the original settlement of R2,737.30. 3. Remove the *****ulent R900 charge. 4. Confirm in writing that the account is settled in full. I have full proof of payment and communication to back up every part of this complaint. I will not allow Nimble to bully or **** me into paying more than what we agreed on.
53 replies
6 months ago
Poor Account Management and Service Suspension Despite Payment
I’m really disappointed with Rain Network’s service. I missed a payment, but I immediately made a payment plan arrangement with them to pay R139 per month, which they approved. I made my payment on 1 October, yet my account still shows as overdue. I contacted them and was told that my funds were allocated incorrectly — but that’s not my fault, because I did make the payment as agreed.now they say i should pay another R139 It’s now been over a week, and my Wi-Fi has been suspended, even though I’ve paid and kept to the arrangement. This is unacceptable and shows poor account management and customer service. I just want my payment to be properly allocated and my service restored.
106 replies
7 months ago
BetJets Suspended My Account and Withheld My Funds After Depositing R7,000+
I deposited over R7,000 into my BetJets account between 19th and 20th September 2025]. When I tried to withdraw, I was asked to complete FICA verification, which I did immediately by submitting my documents. Soon after that, my account was suspended without any notice or explanation. When I contacted their live chat, I was told my account is “under review.” I asked for the reason and the turnaround time for the review, but I was told that “there is no turnaround time.” This is unacceptable because: • My account was suspended while it still has funds in it. • I received no communication or warning before suspension. • Being told there is “no turnaround time” means I could be left waiting indefinitely with no accountability. I find this extremely unfair and unprofessional. At the very least, I should have been informed about any issues and given the chance to withdraw my money before suspension. Until this is resolved, I will be escalating the matter to the Western Cape Gambling and Racing Board. Desired Outcome: Refund of my funds and reinstatement of my account, or at minimum, payout of the balance I deposited.
0 replies
7 months ago
Poor Experience Three Rivers Branch
Very poor experience at Three Rivers branch at Riversquare mall Vereeniging. When i first went, consultant named Portia said she will call me once they have communication in regards to my issue, waited for 2 days,nothing. Went back there to enquire again, she said my issue is resolved i should just wait for a few hours after leaving the branch but it was all lies.very *********** people, had to go to Vereeniging town branch my issue was sorted immediately, no waiting, no back and forth
0 replies
11 months ago
Unprofessional
Very horrible people to deal with They deducted money on the 23rd of May from my account, which was money that was supposed to be deducted from the 25th of February. When they deducted on my account on the 23rd, my account did not even have enough money so the debit order left a huge negative balance. They don’t want to return the debited amount and they specify i have to deal with my bank
58 replies
12 months ago
Unprofessional
DO NOT BUY FROM THEM! I learned this the hard way in 2023 when I submitted a car application that was approved. Initially, I was thrilled with the deal, but due to unforeseen circumstances, I had to cancel it within the 2-day grace period. However, these shady dealers deliberately delayed the cancellation process, allowing the grace period to expire. To add insult to injury, they falsified documents, claiming I had taken delivery of the vehicle when I hadn't even laid eyes on it! After months of fighting, they finally agreed to take the car back, but that's not the end of it. In November 2024, I discovered that they still hadn't transferred the ownership, leaving me with a staggering R2000 in fees and fines at the traffic department. Their negligence and blatant disregard for customer satisfaction are appalling. I'm stuck with the financial burden of their mistakes, all because they forced a car or me that l've never driven or even seen.
0 replies
13 months ago
Fully settled an account but account still not closed
I asked them to give me a settlement amount so that i can pay it by debit order, they did so, i then settled my account in full November 2024, December the company i was owing kept on reminding me that my account still has to be paid, i alerted nimble and they said i should not worry my account was indeed paid in full they will send a paid up letter, each and every month till to date( March) my account has not been closed, it has accumulated arrears which are amounting to almost R1500 now and they keep on saying they will sort it out
53 replies
14 months ago
Scratch and dent Claim
They are a ****. I have submitted aclaim with them, gave them quotes they are busy saying they cant help out because the quote requires new replacements.
71 replies
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12 (100%)