

Scorebet
Based on recent customer reviews, Scorebet is drawing significant frustration from its user base, with customers consistently mentioning difficulties withdrawing winnings and a lack of meaningful support. A recurring theme is the unresponsiveness of email channels and the limitations of the chatbot, leaving players feeling stranded. Many reviewers raise concerns about FICA verification delays, rejected documents without explanation, and questions around bonus promotions not being honoured. Some customers also allege manipulation of game outcomes and capping of large winnings, contributing to a strong sense of distrust toward the platform.
TrustIndex
1.9
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am extremely disappointed with the service I have received from Scorebet regarding a missing R500 deposit. The money was deducted successfully from my bank account on 21 May 2026, yet it has still not reflected in my betting account. Since then, I have been repeatedly contacting support, sending proof of payment, and following every instruction given to me. What is frustrating is that support keeps responding without actually resolving the issue. I am constantly being asked for the same information while no real progress is being made. At this point, it feels like I am being ignored and sent in circles over my own money. This level of customer service is unacceptable. A customer should not have to continuously beg for assistance after already providing proof that payment was made successfully. I urgently request that Scorebet either: * reflect the R500 into my account immediately, or * refund the money back into my bank account without further delays. I expect this matter to be resolved urgently.
1 reviews | Active since Jan 2020
I am extremely disappointed with the service I have received from Scorebet regarding a missing R500 deposit. The money was deducted successfully from my bank account on 21 May 2026, yet it has still not reflected in my betting account. Since then, I have been repeatedly contacting support, sending proof of payment, and following every instruction given to me. What is frustrating is that support keeps responding without actually resolving the issue. I am constantly being asked for the same information while no real progress is being made. At this point, it feels like I am being ignored and sent in circles over my own money. This level of customer service is unacceptable. A customer should not have to continuously beg for assistance after already providing proof that payment was made successfully. I urgently request that Scorebet either: * reflect the R500 into my account immediately, or * refund the money back into my bank account without further delays. I expect this matter to be resolved urgently.
1 reviews | Active since Jan 2020
I'm not happy with their service. Their plan is to ******* people from their hard earned money. There is no self exclusion option on their app which means u can't exclude your self even if you want a break from gambling. Tried live chat but the chat bot keeps on saying ita can't assist then gives me an email which I did send a message to so they can help me close my account. They all have been so useless for 3 months I have been trying to close that account without success. Their agents are useless. I'm not happy with this site and would never recommend it to anyone else because they are ****ers
1 reviews | Active since Jan 2020
I'm not happy with their service. Their plan is to ******* people from their hard earned money. There is no self exclusion option on their app which means u can't exclude your self even if you want a break from gambling. Tried live chat but the chat bot keeps on saying ita can't assist then gives me an email which I did send a message to so they can help me close my account. They all have been so useless for 3 months I have been trying to close that account without success. Their agents are useless. I'm not happy with this site and would never recommend it to anyone else because they are ****ers
1 reviews | Active since Jan 2020
WE HAVE BEEN BATTELING FROM SATURDAY TO GET OUR WINNINGS FROM SCOREBET CASINO. WE SPEAK TO THE BOT ON THE PLATFORM AND SHE CAN'T ASSIST US, AO SHE GIVES US AN EMAIL ADDRRESS TO SPEAK TO A CONSULTANT. WHEN WE SEND AN EMAIL THE CONSULTANTS DO NOT REPLY TO ANY OF OUR MAILS. WE SEND NUMEROUS EMAILS EACH DAY WITH NO ANSWER. VERY UNPROFESSIONAL AND FRUSTRATING.
1 reviews | Active since Jan 2020
WE HAVE BEEN BATTELING FROM SATURDAY TO GET OUR WINNINGS FROM SCOREBET CASINO. WE SPEAK TO THE BOT ON THE PLATFORM AND SHE CAN'T ASSIST US, AO SHE GIVES US AN EMAIL ADDRRESS TO SPEAK TO A CONSULTANT. WHEN WE SEND AN EMAIL THE CONSULTANTS DO NOT REPLY TO ANY OF OUR MAILS. WE SEND NUMEROUS EMAILS EACH DAY WITH NO ANSWER. VERY UNPROFESSIONAL AND FRUSTRATING.
1 reviews | Active since Jan 2020
Why are you promising us deposit bonus and then not give it , I made my 1st deposit but there's no bonus, I tried to ask on chat and I was told to email of which there's no response to emails at all. I am even worried if I will be paid my winning that I made a withdrawal for. stop ****ming people with your deposit bonus that's clearly not there.
1 reviews | Active since Jan 2020
Why are you promising us deposit bonus and then not give it , I made my 1st deposit but there's no bonus, I tried to ask on chat and I was told to email of which there's no response to emails at all. I am even worried if I will be paid my winning that I made a withdrawal for. stop ****ming people with your deposit bonus that's clearly not there.
1 reviews | Active since Jan 2020
Scorebet is absolutely terrible I urge you if you have an account close it and DO NOT USE THIS SITE It’s completely rigged they manipulate the system either they will time you out and reload and your game glitches all the time I don’t recommend anyone using this site anymore
1 reviews | Active since Jan 2020
Scorebet is absolutely terrible I urge you if you have an account close it and DO NOT USE THIS SITE It’s completely rigged they manipulate the system either they will time you out and reload and your game glitches all the time I don’t recommend anyone using this site anymore
Based on recent customer reviews, Scorebet is drawing significant frustration from its user base, with customers consistently mentioning difficulties withdrawing winnings and a lack of meaningful support. A recurring theme is the unresponsiveness of email channels and the limitations of the chatbot, leaving players feeling stranded. Many reviewers raise concerns about FICA verification delays, rejected documents without explanation, and questions around bonus promotions not being honoured. Some customers also allege manipulation of game outcomes and capping of large winnings, contributing to a strong sense of distrust toward the platform.
Scorebet has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked Scorebet across 44 total reviews. How is the TrustIndex calculated? →