Active since Sep 2024
The worst site ever!!!!! No response when it comes to payments, this site is a ****😡
wen to withdraw money on one of the Capitec ATMS at Eyethu mall and had to use 3 different machines because the first one was forever processing the withdrwal and suddenly the transaction was cancelled by the machine!! at the 2nd ATM the machined kicked my card and had to wait ton get the money but it was not dispensed, surprisingly on the 3rd machine i got the withdrawn amount, when I lodged the complaint after 32 days the complaint was declined as Tyme bank confirmed that the funds was dispensed from the machine .I'm sure iam not the first customer encountering this!!!!!!! Once I was at the mall when we passed by with my colleagues there was a sound another Capitec machine made, guess what????? !!!!! the machine was dispensing money without any person standing by it!!!!! Why is TYME bank not Having ATMS?????????? its not every day one ne can tolerate the queues at Picknpay to withdraw money!!!! this is ridiculous!!! UNHAPPY customner
The service is pathetic!!! very unprofessional , one waits for an hour before the call in answered and immediately gets cut off before a consultants answers!!!! I submitted my two pot claim on the 4th of this month and up to date have never received any form of correspondence from NMG!!!! such poor service for such a big company. consultants giving false information about a 14 day process prior the claim is finalized!!!!!! im really disgusted!!!!!!