WN
Wendy N
Active since May 2024
2
Reviews
0
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Reviews
2 reviews17 months ago
unhappy Customer
I have never had such a terrible experience with an online shop as I did with this one. I've been stuck with a parcel that needs to be exchanged for over a week now, despite paying for a courier. The lack of communication is appalling—I had to repeatedly chase them for updates, and even then, they often ignored my messages. Their lack of a proper call center is shocking; all communication is through WhatsApp, where they frequently blue-tick you without a response. To make matters worse, they outright refuse to provide refunds, leaving me stuck with poor-quality clothes that don’t even match their advertised sizes. The exchange process is unnecessarily complicated and has turned into a complete nightmare. I wouldn’t recommend this shop to anyone. The lack of accountability, poor customer service, and subpar product quality make it a truly frustrating experience. Stay away.
0 replies
24 months ago
Kingsley Health staff have bad service
I am so disappointed in this company, I ordered 2 items, they lack communication, ever since Tuesday I have been calling asking for an order number, writing emails, I never received any order number.Yesterday the whole day I was speaking to a lady Tracy , she keeps on telling me lies, until today they decided to deliver one item and I have to phone them again to ask where is the second item because I made one order, I believe I should received them at the same time.She kept promising that she will call the courier and come back to me, as usual I had to call her again and ask, she said the guy is 20 minutes from the delivery address until now😩😩😩😩am so angry right now because I need that parcel this weekend
0 replies
Review Distribution
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1 Star
2 (100%)