MK
Martin K
Active since May 2024
3
Reviews
0
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Reviews
3 reviews15 months ago
Attrocious Service and feedback
We submitted a request to transfer a client's pension preservation fund to a new company on the 14th of October 2024. We are aware that this usually takes a couple of weeks, but we are now in January of 2025. The have ignored all request for information from the new company that is handling the transfer.
0 replies
16 months ago
SHOCKINGLY BAD SERVICE FROM LIFESENSE !!
We submitted a retirement for a client to transfer her provident fund from Lifesense to Allan Gray on 02/10/2024. Since then, Allan Gray has followed up with Lifesense every 6 days from the 14th of October requesting the ROT and Tax directive with no response. No feedback or progress on the side of Lifesense.
0 replies
24 months ago
Lack of service
This claim (300914727) was reported on 18/04/2024, outstanding information was submitted on 23/04/2024. Despite countless messages to Lethlogonolo Moses, Dineo Mpanza and recently e mail to include Brent Porter, absolutely no feedback or courtesy of returning calls, alternatively response to e mails. Pathetic (lack of) service
53 replies
Review Distribution
5 Star
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4 Star
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2 Star
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1 Star
3 (100%)