Active since May 2024
I sent all papers for removal of a name in credit bureaus but the names have not been removed and 20 days have passed
I TOOK MY CAR TO EAST LONDON HYUNDAI TO FIX THE LEFT DOOR REAR HANDLE AND QOUTED R 2875.00.i PAID IN ADVANCE AND WAS INFORMED THAT IT WILL BE ORDERED. WAITED FOR THREE WEEKS AND DID NOT ARRIVE. I FREQUENTED THEIR OFFICES TO NO AVAIL. I WAS THEN INFORMED THAT THE PART HAS ARRIVED I MUST BRING CAR IN. ON ARRIVAL I DISCOVERED THAT AN INCOMPLETE PART AND THAT THEY WILL REQUEST THE OTHER PART TO BE SENT URGENTLY. AFTER TWO WEEKS THE PART HAD NOT ARRIVED AND I CANCELLED THE DEAL AND ASK FOR FULL REFUND. THEY PAID ME A REFUND WITH A SHORTFALL OF R960.00. THEY REFUSE TO PAY THE SHORTFALL STATING THAT THEY CANNOT SEND THE INCOMPLETE PART BACK AS IT HAS BEEN HANDLED. I HAVE DEMANDED FULL REFUND AND WENT TO ATTORNEYS TO DEMAND SAME. THEY DO NOT RESPOND TO THE LETTERS OF DEMAND. THE INCOMPLETE PART WAS ORDERED BY THEM AND NOW THEY PASS THIS TO ME. THEY DID NOT DO THE JOB I INSTRUCTED THEM TO DO AND WHICH THEY QUOTED ME.
i bought a brand new Dixon laptop from them and it malfunctioned within its warranty. i took it back and they replaced it with a new one- same model. it has also broke down within the warranty period with the same problem and i took it back to them in king williams town. I have now been sent sent an invoice of R 1686.87 for"repairs" which I am told I must pay for. I refuse to do that and want a replacement or refund . I will never deal with them again together with Dixon for that matter.
I bought a Dixon 11.6 Notebook from Cash Crusaders in Vincent, East London, SA last year.It has a 24 months warranty but now the screen is blank. Went to report and was advised that Cash Crusaders have closed in East London and I could not be helped by new company on the premises. They informed me that they no longer have dealings with Dixon. The new owners under another name told me that they can not get hold of Dixon. I will never deal with Cash Crusaders anymore
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