G
Godfrey R
Active since May 2024
2
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2 reviews16 months ago
refuse with a refund
Make sure that when you order your car accessories must fit, if not they will not refund you. I ordered FORD lower grille mash only to find that it is not fit, I contacted one of the staff and was advised to send the item back, they delayed by a week to open the parcel in order to process the refund. After several follow up they send me a picture of a damaged ford lower grill mash, and they claimed that they cannot refund me since the item was not damaged at their center. I log a dispute with Courier guy and the feedbacki received is that on their cameras from where I dropped my parcel to where it was received there is no sign of mishandling. I suspect this white arrogant staff of efficient Express that they might have damaged it intentionally to avoid refund because since then they not taking my text nor calls. I regret buying items from their stores
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