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sphephile N
Active since May 2024
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2 reviews13 months ago
Expired food
Complaint Regarding Expired Juice Served at the Hospital I am writing to formally raise a concern regarding a recent experience I had at Lenmed Hospital. On 04 April 2025 I was served juice from the hospital kitchen, which, upon inspection, had an expired label. The expiration date on the juice was marked for May, but underneath, there was a sticker with an expiration date of April. Additionally, upon opening the juice, I noticed a strong, unpleasant odor, resembling urine, which raised my concerns about its safety and hygiene. This experience has left me deeply concerned about the level of food safety and hygiene maintained by the kitchen staff at Lenmed Hospital. I understand that patient safety is of utmost importance, and serving expired or potentially harmful products not only violates basic food safety standards but also puts patients' health at risk. As a result of consuming this juice, I am now worried about the possibility of food poisoning and the subsequent impact it may have on my health. Should I suffer any adverse health effects from this incident, I expect the hospital to take full responsibility for any medical bills, including any additional time I may need to take off work for recovery. I respectfully request an immediate investigation into this matter. I would appreciate a prompt response to clarify how such an incident occurred and to assure me that steps will be taken to prevent a recurrence. I also seek compensation for any potential health issues that may arise from this incident. Please advise on how the hospital intends to address this complaint. I look forward to your prompt response and a satisfactory resolution to this matter.
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19 months ago
Tsepo Themba
I only had to see a doctor after 3 days of admission hygiene is horrible it have been good 2 weeks fighting for a sick note from Dr V Malith without any luck I have been calling and I don't receive any assistance.
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