Active since May 2024
Phoned the practice 9 times, trying to secure an appointment. Received a text message indicating that I need to pay R 4000.00 for the consultation which wasn't even booked. This is disappointing after I highlighted the fact of an urgent appointment, one week later and still waiting
Unprofessional and untrained staff, story differs one person to the next. We ordered a Nintendo Switch, the device was delivered and the box's seal was broken. This was bought as a birthday present and now I'm being penalized for something that isn't my error. Agents stories differed one person to the next. Let alone the lies that we have been told. Now need to wait 14 days even though this isn't our fault. Customer service is absolutely pathetic
Bought a dining room table and chairs on the 30th March 2024. Made a full payment to Cielo for the furniture. Finally delivery took place in August 2024 however the table and one chair was damaged. Notified Cielo immediately, had to send pics and then was requested to send more pics to prove the damage. Eventually the damaged furniture was collected. Once again waited for the replacements. Today 12 September the chair was delivered still no table. This is frustrating as Cielo wanted upfront payment and almost six months later we still don't have a functional dining room. If you can, rather purchase your furniture from stores that have stock as the wait for furniture that has been paid for months In advance and the possibility of having damaged goods delivered and the additional wait time for replacement furniture is extremely frustrating.
Please don't register here. Save your hard earned money. I informed them at the start of the year about my bursary and subject deferment. They went on to deduct R 11 000 from my personal account. Refused to refund my money. Furthermore, the story changes from one person to another. You no longer know what the truth is The institution can't be trusted
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