LM
Lutendo M
Active since Jun 2024
2
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2 reviews23 months ago
Disappointed with winter tights quality
I recently purchased thick winter tights for myself and my daughter from Truworths online, and I must say, I'm extremely disappointed with the quality of the products. After receiving the tights and wearing them only a few times, I noticed significant signs of wear and tear. The fabric seemed to be of poor quality, and the tights quickly lost their shape and started to fray. As a longtime customer of Truworths, I have always trusted the brand for its quality and reliability. However, this recent experience has left me feeling let down and frustrated. I hope that Truworths takes customer feedback seriously and addresses the issue of subpar quality control. As a consumer, I expect better standards from a reputable brand like Truworths. Overall, I am disappointed with the winter tights I purchased and would hesitate to recommend them to others.
53 replies
23 months ago
Disappointing Customer Service
I have been a loyal customer at Keedo Mall of Africa for years, but my recent experience has left me deeply disappointed. During my visit in March to purchase clothes for my 4-year-old daughter, I encountered unacceptable behavior from one of the cashiers. Upon asking for a size appropriate for my daughter's age, the cashier made hurtful comments, suggesting that my daughter looked much younger than her actual age. Not only was this remark uncalled for, but it also made me feel disrespected and belittled as a customer. As someone who has frequented this store for years, I expected better treatment and professionalism from the staff. It's disheartening to be met with such insensitivity, especially when shopping for my child. I hope that Keedo takes this feedback seriously and addresses the need for better training and customer service standards among its employees. As a result of this experience, I am hesitant to return to Keedo Mall of Africa in the future.
0 replies
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