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Portia
Active since Jun 2024
2
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Reviews
2 reviews2 months ago
Underwhelming Delivery Service
I am very disappointed with the delivery service provided by WumDrop for my recent Makro order. I received an SMS at 12pm confirming my Makro order had been collected, but by 19:45pm it still hadn’t been delivered. When I tried to get clarity from the driver, he said he’s “working on a schedule” and would let me know when he’s on his way. That response felt dismissive. I cannot sit around the whole day waiting without a proper delivery time, as I have other commitments. At 17:30pm he asked if he could deliver after 18:00pm and mentioned that the system closes at 18:00pm, so I shouldn’t be surprised if I receive a “delivered” SMS. That is very concerning. Very underwhelming service. Makro should reconsider using WumDrop as a delivery partner.
0 replies
23 months ago
Welcome to Hellopeter’s WhatsApp Business Account
Welcome to Hellopeter’s WhatsApp Business Account. Share your experience with us, good or bad and help others make informed decisions. What is the name of the business you’d like to review?
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