KS
Klarissa S
Active since Jun 2024
4
Reviews
0
Industries
Reviews
4 reviews9 months ago
Great service
Fast, reliable service ! Extremely satisfied, I would highly recommend them.
0 replies
14 months ago
Delivery
I am absolutely appalled by the level of service I have received regarding my delivery. I contacted your company on Tuesday, to specifically inform you that I would only be home until today. Yesterday, I was assured that my package would be delivered by yesterday afternoon. It is now Thursday and I have still not received my package. This is completely unacceptable. To have contacted you multiple times and still be faced with such a blatant failure in delivery is beyond ridiculous. I demand an immediate explanation and resolution to this matter. I expect to hear from you as soon as possible.
0 replies
16 months ago
Incredibly poor service
I placed an order with Maskara on November 29th and have been met with incredibly poor service. The significant delay in processing my order is forcing me to change my delivery address, incurring unexpected extra costs. This delay is completely unacceptable. I've been waiting for nearly two weeks, and now I won't receive my order before my vacation. Maskara's inability to fulfill orders in a timely manner is a serious issue. I am extremely disappointed and frustrated with this experience. The service provided by Maskara has been pathetic. And my emails are being ignored (orders@maskscara.co.za)
0 replies
23 months ago
Extremely Dissatisfied with Delivery Service
I am writing this review to express my extreme dissatisfaction with the delivery service I recently experienced. I ordered a package from Shein, and to my disappointment, it arrived in two separate parcels. However, I only received one of them, while the other package is currently held by a third-party express service. This situation has left me feeling frustrated and inconvenienced. Not only did I pay for a complete order, but the split delivery has disrupted my plans and caused unnecessary stress. I expected a seamless delivery process, and this experience has fallen far short of my expectations. I understand that mishaps can occur during the shipping process, but the lack of communication and transparency regarding the split delivery is unacceptable. It is crucial for customers to be informed about any changes in their delivery and to have a clear understanding of the status of their package. I kindly request that Shein and the third-party express service take immediate action to rectify this situation. I expect a prompt resolution and the timely delivery of the remaining package. Additionally, I hope that measures will be put in place to prevent such incidents from happening in the future.
53 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)