JG
Johannes G
Active since Jun 2024
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Worst Customer Care EVER!!
I bought a 2021 Hyundai Venue in 2023, as an used model. I recently found out that the car was in an accident in June 2021 and the vehicle was supposed to be written off. They sold the vehicle a month later. I have brought this to Hyundai's attention and the Elizabeth Maloka from customer care refuses to help me. They have cancelled the warranty on June 2025, on the vehicle, that has been standing for over a month to have the intercooler replaced. They have commited ***** by cancelling the warranty which I have paid for and just refers me to the ombudsman. Just because they did not logged the car as written off, I need to carry the cost of the repairs and trying to sell the vehicle as a code 3. Elizabeth Maloka is the worst person to speak to. She can't assist with anything or call me back. I hope this cost her her job. What is the use of customer care if they can't assist in any way.
0 replies
23 months ago
AWARD FOR WORST INSURANCE GOES TO!!
Welcome to the AWARDS! WORST INSURANCE COMPANY: WINNER: Discovery Insure Took 3 months to repair my car, without success. WORST CLIENT FEEDBACK: WINNER: Discovery Insure You do not give any feedback, making you the front runner in this category. WORST SERVICE TEAM: WINNER: Discovery Insure Had to wait 40 minutes to get a hold of someone, speaking to a different consultant everytime. Your are email pushers! Thank you for joining me in this quest to find the worst Insurance company out there. Hope everybody out there stay away from Discovery insure!!
4 replies
24 months ago
Insurance disaster
If I could give you zero starts it would still be one too many. You guys sitting there in your offices probably firing people left right and centre, do try and call Leslie Gilbert or Tshegofatso S****lekae. They won't return your calls, neither answer. Probably fired and to scared to admit it. Well phone me back about the car you so gladly did not fix so that my life can get back to normal. Waited a week for the to replay on my email. Still nothing. You service is pathetic. I hope you lose all you clients due to the bad service. Reading the reviews, people have the same issues. I will be phoning you tomorrow. Let hear what the excuse is this time.
4 replies
Review Distribution
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1 Star
3 (100%)