Active since Jun 2024
I made contact with Audi Century City on 11 December 2024. Spoke to Caleb, who assisted me well and expeditiously. He ordered parts from the factory to be delivered in 3-5 working days. The following day, 12 December 2024, I made payment at the branch, where Mario advised that they'll make contact with me when the parts have arrived and that they'll give me the quote for the labour. I contacted part department a week ago and was told that Mario is busy and would call me back, which never happened. I called again on Wednesday 08 January 2025 and was told Mario is on leave and that someone would call me regarding the quote for the labour. Now, 10 January 2025, I am still waiting on a call from Audi Century City. I called them today, Cindy put me through to Madeleine; I hold on and the call gets dropped. I call back again, Cindy advises me that Madeleine is on another call. I leave my number again; as I've done over the past 2 weeks; hoping that I'd get a call back from them. Absolutely Horrible service!! I've been dealing with Audi dealersips for many years and this is by far the most disgusting customer service I've ever experienced!
Consistently the worst service. I’ve been frequenting this place with the good sushi; but HORRIBLE staff. Long waiting times Unfriendly staff Bad attitude and utterly disgusting client service from waitresses like Cynthia (based on an incident tonight 13/06/2024) Just an OVERALL TERRIBLE DINING EXPERIENCE!! Do Better!!